front desk receptionist resume example with 2+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.

  • Front Office Management
  • Detail Oriented
  • Administrative support
  • Data Entry and Database Software (e.g. Sage 50 Accounting, IEP-Pro, Trello, and Magento).
  • Microsoft Office Suites
  • Accurate Documentation
  • Scheduling and/or Calendar Management
  • Mail handling and/or Shipping (e.g. Ship gear, Fedex, R+L Freight Carriers, and USPS).
Education and Training
Grand Canyon University Phoenix, AZ Expected in 06/2024 MBA : Business Administration And Management - GPA :
  • Emphasis in Human Resources
  • Additional Coursework in Managerial Accounting, Managerial Fiance, Marketing Management, Leadership and Organization, and Strategic Management
Arizona State University Tempe, AZ Expected in Bachelor of Arts : Business Administration - GPA :
  • Received Obama Scholarship
  • Received ONNSFA Scholarship
  • Received AISSS Scholarship
Northland Pioneer College Holbrook, AZ Expected in Associate of General Studies : General Studies - GPA :
  • Dual Enrollment while in high school, obtained all General Studies prior to freshman year of college.
Holbrook High School Holbrook, AZ Expected in High School Diploma : - GPA :
  • Member of National Honor Society
  • Member of student council and elected Student Body President
  • Awarded Top Native American Student
  • Member of Native American Club
  • Dean's List all four years of high school
  • Volunteered various hours within the community

Microsoft Suites


Sage Accounting



  • Fingerprint Clearance Card - Current
  • Inbound Marketing Certified - 2023
Hilton Grand Vacations - Front Desk Receptionist
San Diego, CA, 04/2022 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer inquiries and complaints with managers and colleagues, as needed.
  • Used internal software to process invoices, check-ins and collected payment from customers (e.g. cash, credit card, checks, and/or credit memos).
  • Conducted reviews and evaluations for cost-reduction opportunities.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Kept accounts in balance and ran daily reports to verify totals, conducted Invoice Cost and Profits, and collected Credit Memos from Vendors.
Alto Pharmacy - Senior Administration Clerk
Las Vegas, NV, 02/2021 - 04/2023
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Maintained appropriate contacts with district, intermediate units and state special education leaders in continued compliance of special education programs.
  • Collaborated with various departments to support and establish programs, lessons and student activities.
  • Collected medical diagnosis reports that are relevant to IEPs to help paraprofessionals deem a student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Qurate Retail Group - Pharmacy Technician
Richmond, VA, 01/2021 - 07/2022
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Processed over 100 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Counted, measured and compounded medications following standard procedures.
  • Restocked automated medication dispensing equipment.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
Target - Sales Associate
City, STATE, 02/2018 - 08/2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Maintained records related to sales, returns and inventory availability.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

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Resume Overview

School Attended

  • Grand Canyon University
  • Arizona State University
  • Northland Pioneer College
  • Holbrook High School

Job Titles Held:

  • Front Desk Receptionist
  • Senior Administration Clerk
  • Pharmacy Technician
  • Sales Associate


  • MBA
  • Bachelor of Arts
  • Associate of General Studies
  • High School Diploma

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