Front Desk Receptionist Resume Example

Effective Medical Claims Processor with strong background building rapport with providers to discuss claim status or claim denials. Driven performer equipped to handle multiple administrative tasks effectively. Exemplary worker with highly investigative skills when processing claims.

Experienced Medical Biller and Insurance Specialist successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering 10 plus years of experience and willingness to take on any challenge.

I am also skilled in Credentialing, helping physicians to become certified and to get up to date information when certification expires so that claims can be paid in a timely manner.

When I started my career at SSM Health I started as a Self-Pay Representative: Billed patient after insurance company paid if patient had a balance. If patient was straight selfpay I billed the patient. If the patient couldn't pay I recommended financial assistance and also gave charity after fiancial assistance was approved. I then took the position of Lead Biller and Trainer, and I was taken under my Supervior, Manager and Director wing. I attended all meetings with higher up management team. I was then offered a position in the claims follow up department after the selfpay department was outsourced. I did followup for a year in my the new department and was offered the lead role for the selfpay department with the outsource company AHC. I worked all selfpay onsite and lead the department of 10. I communicated with my bosses through email, conference calls and video chat. The contract wasn't renewed with SSM and I was rehired with SSM Health and I was transferred to the Government Team and became a Medicaid/Medicare Medical Biller for Hospital/Physician billing.