Livecareer-Resume

Front Desk Receptionist Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Motivated Dental receptionist excited to transition into Dental assisting position looking to grow in the dental field. Offering over 7 years of hands-on experience working in front desk coordination and reception. Comprehensive experience in Dental assisting and Sealant and coronal polishing, Recent Dental assistant Graduate with Over 10 years of experience in customer service. Possessing strong understanding of Dental terminology, patient care skills and process of dental procedures.

Skills
  • Understanding of Confidentiality Laws
  • Knowledge of Dental Terminology
  • Insurance Billing
  • Scheduling
  • Insurance Knowledge
  • Appointment Setting
  • Filing
  • HIPAA Compliance
  • Patient Assistance
  • Adept at Multi-Line Phones
  • Treatment Planning
  • Dental Procedures
  • Payment Schedules
  • Patient Information Verification
  • Payment Collection
  • Patient Contact
  • Treatment Room Cleanup
  • Patient Intake Procedures
  • Patient Data Gathering
  • Infection Control Proficiency
  • Strong Communication Skills
  • Patient Relations
  • Dental radiography
  • Equipment sterilization
  • Electronic Charting
  • Team collaboration
  • Full Mouth Radiographs
Work History
Front Desk Receptionist, 04/2019 to Current
Sage Hospitality Resources, LlpWood Dale, IL,
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Received packages and mail at front desk and dispersed to correct employees.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Assisted patients in completing all necessary forms and documents.
  • Documented patients' dental health information, medical history and vital signs.
  • Booked appointments for patients using Softdent.
  • Maintained and managed patient records in compliance with security regulations.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Organized referrals to other medical specialists.
  • Prepared claim forms for dental insurance.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Greeted over 30 patients per day.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Maintained current and accurate medical records for over 30 patients.
  • Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Improved timely payment of bills by developing flexible payment plans for patients.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Helped turn over rooms when help was needed
  • Helped with sterilization when needed
  • Verify PPO insurance
Insurance Collector, 10/2018 to 04/2019
Harris Computer SystemsMaitland, FL,
  • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Performed targeted collections on past due accounts aged over Number days.
  • Applied more than Number payments per week.
  • Produced, distributed and tracked more than Number monthly invoices for Industry business.
  • Developed and maintained courteous and effective working relationships.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Worked with Job title and assisted Job titles to properly apply customer remittances.
  • Identified issues, analyzed information and provided solutions to problems.
  • Created by weekly/monthly/and daily reports
  • Looked over front desk duties and sent error reports to their regional manager
Front Desk Receptionist, 05/2015 to 02/2018
Sage Hospitality Resources, LlpSchaumburg, IL,
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Assisted patients in completing all necessary forms and documents.
  • Documented patients' dental health information, medical history and vital signs.
  • Educated patients on postoperative care, including how to protect dental work and boost healing.
  • Maintained and managed patient records in compliance with security regulations.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Prepared claim forms for dental insurance.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Completed and filed financial documentation for accounting purposes.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Enhanced office efficiency by handling Number+ callers per day.
  • Improved timely payment of bills by developing flexible payment plans for patients.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
Assistant Manager, 11/2013 to 04/2015
Sonic Drive-InRayville, LA,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Trained new hires
Education
Certificate : Dental Assisting, Expected in 05/2021
Dental Assistant Academy of Chicago - Chicago, IL,
GPA:
  • Certified in sealant and coronal polishing

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

86Good

Resume Strength

  • Formatting
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Dental Assistant Academy of Chicago
Job Titles Held:
  • Front Desk Receptionist
  • Insurance Collector
  • Front Desk Receptionist
  • Assistant Manager
Degrees
  • Certificate

Similar Resume

View All
Front Desk Receptionist
Front desk receptionist
Front Desk Receptionist