Attentive individual offering 3+ years of experience as Box Office Attendant. Committed to delivering great service and highly efficient in processing cash and credit card payments. Reliable and friendly hardworker, adept at learning and mastering new concepts and skills. Passionate about helping customers and ensuring their satisfaction.
Focused [Job Title] bringing [Number] years of related experience, hardworking nature and strong attention to detail. High-energy team player with excellent communication and planning abilities. Proficient in coordinating support services for any operational or customer need.
-Improved company revenues by upselling and cross-selling merchandise to clients.
-Set up, delivered and retrieved food and beverage orders to VIP suites while ensuring quality service.
-Replenished each VIP room with necessary supplies including water glasses, utensils, plates, napkins and paper products.
-Welcomed guests, provided answers to questions, and anticipated guests' service needs.
-Followed proper procedures for sales of alcoholic beverages.
-Explained preparation of various menu items, describing ingredients and cooking methods to customers.
-Handled products and equipment in accordance with safety and sanitation guidelines.
-Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
-Offered product recommendations when appropriate.
-Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
-Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
-Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
-Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items like bottles of alcohol or packs of soft drinks to meet upsell goals.
-Maintained a positive attitude with guests and co workers.
-Maintained tidiness in the VIP room and remained available to serve guests needs.
-Filled out inventory and cleaned up at the end of shift.
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