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Auburn Family Optometry - Front Desk Receptionist Resume Example

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FRONT DESK RECEPTIONIST
Professional Summary
Front Desk Receptionist and Customer Service Professional with more than 10 years' experience. Strong attention to detail and demonstrated ability working with patients, data entry, answering high volume phones, Quick-books, 10 key by touch. CALIFORNIA NOTARY PUBLIC-Commission #1943947
Skills
Work History
Front Desk Receptionist, 07/2012 to 10/2014
Auburn Family Optometry – Auburn, CA
  • Scheduled appointments, registered patients.
  • Verified patients' eligibility and claims status with insurance agencies.
  • Prepared patient charts accurately and neatly for the clinic.
  • Prepared patient charts, pre-admissions and consent forms as necessary.
  • Maintained strict patient and physician confidentiality.
  • Updated patient financial information to guarantee accuracy.
  • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Customer Service Representative, 02/2011 to 07/2012
Clark Pest control – Auburn, CA
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Investigated and resolved customer inquiries and complaints.
Administrative Assistant, 01/2007 to 01/2009
Foothill Fire Protection, Inc – Loomis, CA
  • Administer various accounting functions in QuickBooks.
  • Accurately processed and invoiced orders to customers.
  • Assisted with the collection of bad debts.
  • Posted daily accounts receivable and deposits.
  • Reconciled all company bank accounts.
  • Misc.
  • office responsibilities including: prevailing wage report, job costing, requesting prelims, insurance certification, lien releases, faxing, scanning, photocopy, answering phone, customer service, provided H.R.
  • support.
Escrow Assistant, 01/2004 to 01/2006
Old Republic Title Co
  • Assisted Escrow officer in any capacity needed, marketing and sales, processing loan documents, funding packages, notary and loan document signing, manage escrow files, prepared Grant Deeds and Deeds of Trust for recording.
  • Strong customer service: answered calls, routed all incoming calls to proper staff members, and outbound follow up calls as needed.
  • Skilled in ten-key by touch, Excel, Word.
  • Composed letters, memos and faxes for Escrow officer.
  • Interacted effectively with customers, provided information and resolved problems.
  • Highly organized and effective time manager, good secretarial skills, scheduling and general office duties.
Education
Skills
ten-key by touch, accounting, accounts receivable, Benefits, charts, copying, Customer service, Data entry, faxes, faxing, filing, general office duties, insurance, job costing, letters, marketing, Excel, office, Word, QuickBooks, recording, sales, Scanning, scheduling, secretarial, answer phones, phone, vision
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Resume Overview

Companies Worked For:

  • Auburn Family Optometry
  • Clark Pest control
  • Foothill Fire Protection, Inc
  • Old Republic Title Co

Job Titles Held:

  • Front Desk Receptionist
  • Customer Service Representative
  • Administrative Assistant
  • Escrow Assistant

Where can I find a Auburn Family Optometry Front Desk Receptionist resume example in Auburn, California ?

This is an actual resume example of a Front Desk Receptionist who works in the Office Assistants Industry. LiveCareer has 151594 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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