UNIX/LINUX system Administrator with over 2 year of experience in a multiplatform UNIX andLinux environment with hands-on experience in the administration And management of Red Hat Enterprise Linux, Centos and Solaris 10 operating systems. Credential - achieved Oracle Solaris 10 Certified Associate. With over 10 years of excellent customer service experience acquired through hospitality and aviation industry in companies like :TRINITECH CONSULTING INC ,TISHMAN SPEYER ,QATAR AIRWAYS and LE-MERIDIEN HOTEL , excellent communication skills IN ENGLISH, HINDI and a good team player, with a strong passion to pursue a career growth in the field of INFORMATION TECHNOLOGY. Notable professional achievements include: Recognized for assisting user communities in a timely fashion, providing superior technical and customer support services. Awarded with certification for excellent customer service. Unix/Linux System Administrator
January 2014 to CurrentTRINITECH CONSULTING INC - BELTSVILLE, MD
Introducing Solaris 10, Centos 6.4, RHEL 6.4 servers to the network: OS installation and configuration- standard and advanced (net installation, jumpstart and Kickstart) Hardening, Patching (Solaris 10 servers using 10-Recommended patches)(RHEL Using Yum) , and upgrades (release), on standalone servers (using single user mode), and on production servers (live upgrade) Set up, configure and trouble shoot TCP/IP, DHCP, DNS; NFS, CIFS, and Samba servers in a multiplatform LAN User and security management, Monitoring and log management, including processes, crash and swap management, with password recovery and performance tuning.
Use bash shell scripting to schedule and automate processes including full and incremental backups using tar, cpio, and ufsdump; migrate and enlarge file systems on Solaris 10 and RHEL 6.4.
Setup whole root zones/containers on Solaris 10 for application management; migrating zone paths and complete zones to other platforms Setup a domain and an active directory on a Windows 2008 server; install and configure a samba server on Linux Solaris 10 and mapping to the Windows 2008 server Perform multiplatform volume management using SVM, LVM, ZFS volume manager, NAS, and VERITAS volume manager; installed and configured a LAN wide NAS (Free NAS) used for creating LUNs and attaching to Windows 2008 servers and to Solaris 10 using iSCSi.
Knowledge of Apache and MySQL on Solaris 10 for virtual and web hosting; building and hosting websites; configure web hosting company DNS settings; install and configure samba for quick publishing using a third party web page maker.
FRONT DESK AGENT/SECURITY OFFICER February 2013 to CurrentTISHMAN SPEYER /SECURE AMERICA - WASHINGTON DC
Welcoming and provide assistance to building tenants, visitors, special delegates of tenants and management.
Answering tenants calls and queries.
Acknowledge messages and memos for the day or upcoming events.
Co-ordination with tenants to ensure smooth operation of special events.
Receiving tenants requests, maintenance requests, other special requests and passing along to concern departments.
Signing in visitors following management and tenant protocols.
Managing authorized entry of vendors, maintenance vendors, or deliveries.
AIRPORT SERVICE AGENT October 2009 to January 2013
DCS (Departure Control System) - Distinction Certified ASA Performing all task of airport ground services (Using DCS System) Checking in passengers as IATA rules and regulation.
Checking and making sure travel documents are approved to travel to the destination.
Taking care of baggage service at check in.
Boarding passengers to the flight Transferring passengers to or from the flight to relative destination flight.
Handling passengers of disrupted flight due weather or any technical reason Rerouting passenger itinerary according to airline rules Coordinating to dispatch officer and load control officers to ensure smooth operation.
Closing the flight once board and sending reports to destination station.
Preparing and deliver reports of all daily activities to airport supervisor/Duty Manager.
GUEST SERVICE AGENT April 2004 to October 2009LE MERIDIEN HOTEL DUBAI
STARWOOD HOTELS AND RESORTS WORLDWIDE - DUBAI
OPERA system certified.
Projecting reports of expected check in/out guest for the shift/Day.
Checking in the guests as seamless check in procedure.
Highly practiced in Starwood group of hotels and resorts) Keeping and monitoring records of repeated guests to ensure highest level customer service.
Receiving in house calls and performing as requested.
Receiving reservation calls and making reservation at times of direct contact to front desk.
Performing pre billing and sending it to guest rooms for seamless checkout if requested.
Performing check outs.
Performing Billing and cashiering (Cash and CC, Routing invoice to company accounts ) Prepare daily reports and sending it to Front Office Supervisor/ manager.
High School Diploma : 1999/2001Gyanodaya high school
active directory, Apache, automate, bash, Billing, cashiering, Closing, customer service, DHCP, DNS, special events, Front Office, LAN, Linux, Managing, Windows, MySQL, NAS, NFS, network, OS, processes, protocols, quick, Receiving, Routing, Samba, servers, shell scripting, Solaris, Supervisor, TCP/IP, upgrades, upgrade, VERITAS volume manager, web hosting, websites, web page