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Dr. Blake McRay, Endodontics - Front & Back office Assistant Resume Example

Resume Score: 80%

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FRONT & BACK OFFICE ASSISTANT
Summary

Dedicated and focused administrative assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals with little supervision.

Highlights
  • Self-starter
  • Professional and mature
  • Time management
  • Results-oriented
  • attention to detail
  • Self-directed
  • Strong problem solver
  • Dedicated team player
  • Posting and billing
  • Microsoft Office proficiency
  • Excel knowledge
  • Account management
  • Insurance eligibility verifications
  • Schedule management
  • Report writing
  • Report development
Accomplishments

    I have been in the dental field for 20 years. I have been awarded opportunities to show that I can go above and beyond what my job description defined. One of my highest accomplishments was taking over the billing and insurance department and bringing the accounts receivable from 65% to 95% in one quarter. I have developed and implemented a first employee office manual along with implementing OSHA protocols for the dental office. 

Experience
Front & Back office Assistant
July 2013 to Current Dr. Blake McRay, Endodontics － Napa/Vallejo, Ca
  • Drafted reports on outstanding referrals and communicated the status of each referral with the referring doctor accordingly
  • set up OSHA protocols for the office according to the CDA and OSHA guidelines
  • answering phones and handling the call from start to finish
  • Served as central point of contact for all equipment and product representative's and ordered accordingly
  • Received insurance benefits and presented treatment plan options for each case
  • Posted treatment and payments, along with collections of outstanding accounts
  • Assisting the doctor chairside when needed
  • Providing back up to keep the back office flow running smoothly
Office Assistant/RDA
February 2012 to September 2013 Dr. Kaitlin Riley － St. Helena, Ca
  • Managed the receptionist area, including greeting patients and responding to telephone and in-person requests for appointments
  • Orginized a new billing system to match invoices to statements to be paid accordingly 
  • Set-up a new tag ordering system that prevented the office from running out of supplies 
  • Provided a maintenance protocol for equipment 
  • Assisted the doctor as needed
Front Office Administrator
July 2000 to May 2006 Dr. Darwin Lum － Fairfield, Ca
  • managed the receptionist area, including greeting patients and responding to telephone and in-person requests for appointments.
  • Took over insurance, billing and collections department,  brought accounts receivable from 65% to 95% in on quarter.
  • Did treatment plan presentations and insurance verification
  • coordinated appointments with referring offices according to patients integrated needs.
  • Helped back office flow as needed by the back office team.
Education
Associate of Applied Science : General / dental assisting Sacramento City College － Sacramento, Ca
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Resume Overview

Companies Worked For:

  • Dr. Blake McRay, Endodontics
  • Dr. Kaitlin Riley
  • Dr. Darwin Lum

School Attended

  • Sacramento City College

Job Titles Held:

  • Front & Back office Assistant
  • Office Assistant/RDA
  • Front Office Administrator

Degrees

  • Associate of Applied Science : General / dental assisting

Where can I find a Dr. Blake McRay, Endodontics Front & Back office Assistant resume example in Fairfield, California ?

This is an actual resume example of a Front & Back office Assistant who works in the Office Assistants Industry. LiveCareer has 151596 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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