Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Accomplished Assistant Manager with 28 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Skills
  • Food safety understanding
  • Business Development
  • Hiring strategies
  • Employee training
  • Department operations
  • Monthly inventory
  • Sales and marketing
  • Financial Management
  • Critical thinking
  • Verbal and written communication
Education
University of Nebraska At Kearney Kearney, NE Expected in : Business Administration - GPA :
Mid Plains Community College North Platte, NE, Expected in : Business Administration - GPA :
North Platte High School North Platte, NE Expected in 05/1989 High School Diploma : - GPA :
Work History
Wegmans Food Markets - Fresh Assistant Manager
Heartland Village, NY, 04/2014 - 10/2020
  • Optimized processes and supervised 30+ employees, including overseeing administration, budgeting, sales and scheduling protocols.
  • Maintained compliance with all health code standards.
  • Purchased new inventory according to expected regular and holiday demand.
  • Determined and implemented appropriate productivity, quality and service goals.
  • Completed cycle counts and monthly inventory.
  • Identified and diminished performance gaps by coaching and supervising 30+ subordinates.
Walmart - Overnight Assistant Manager
City, STATE, 11/2012 - 04/2014
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Organized shift meetings to communicate and resolve all issues for night operations.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Managed overstocking, restocking and inventory control procedures during night shift.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Observed and monitored store's security cameras to reduce retail crimes.
  • Created nightly shift task lists to assign duties to each employee
Walmart - Grocery, Overnight, Hardlines, Assistant Manager
City, STATE, 09/2010 - 11/2012
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Mentored 50 plus-member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
  • Planned team-building exercises to increase employee performance and job satisfaction
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency
  • Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Increased sales revenues by promoting complementary products and educating customers about store promotions
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
  • Increased sales by driving operational efficiencies and building excellent customer rapport
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals
  • Monitored security and handled incidents calmly
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
Walmart - Grocery, Overnight, Hardlines, Assistant Manager
City, STATE, 11/2004 - 09/2010
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Mentored 30 plus-member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Reduced financial discrepancies by monitoring monetary transactions, including credit card sales and deposits.

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Resume Overview

School Attended

  • University of Nebraska At Kearney
  • Mid Plains Community College
  • North Platte High School

Job Titles Held:

  • Fresh Assistant Manager
  • Overnight Assistant Manager
  • Grocery, Overnight, Hardlines, Assistant Manager
  • Grocery, Overnight, Hardlines, Assistant Manager

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • High School Diploma

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