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freelancer resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

‘Multifaceted Administrative Assistant with an extensive background in a variety of office administration duties. Works well in high-pressure settings with minimal supervision in both leadership and team roles. Especially effective at

Skills
  • Technologically Savvy
  • MS Office
  • Google Drive
  • Oracle Business Intelligence
  • 10-Key Proficiency - KPH 10,500
  • Types 50 WPM
  • Quantitative Skills
  • Project Management
  • Data Management
  • Complex Problem-Solving
  • Client Relationship Management
  • Exceptional Planning & Organizing Skills
  • Active Listening
  • Analytical and Critical Thinking
  • Debt and Credit Management
  • Excellent Communication Skills
  • Exceptional Customer Service
  • Risk Management Evaluation Background
  • Recordkeeping and Documentation
  • Attention to Detail
  • Account Balancing Reconciliation
Experience
09/2019 to Current
Freelancer American Senior Communities Evansville, IN,
  • Article writing for finance blogs. Data research and analysis on cryptocurrencies, stocks and market conditions.
  • Website building on WordPress for clients.
  • Preform online user testing for a variety of websites.
  • Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
06/2007 to 08/2020
Administrative Assistant Sutton Bank Ashland, OH,
  • Used accounting software to enter and post accounts receivable documents
  • Reviewed and analyzed preliminary financial statement and month-end reports
  • Prepared month-end balance sheet reconciliations including but not limited to recording transactions, creating reports, tracking income, and checking expense figures for accuracy and legitimacy.
  • Tracked expenses and entered deposits into Oracle Financials while reconciling monthly bank accounts to verify accuracy.
  • Calculated estimated weekly invoicing, prepared and posted payments and followed up on aged receivables.
  • Reconciled bank and credit card accounts monthly.
  • Followed detailed end-of-month accounting procedures to verify proper balancing of accounts and readiness for new month.
  • Maintained accuracy when reviewing and reconciling general ledger.
  • Reviewed vendor invoices and expense reports, identifying discrepancies.

Sr. Detailed Assistant

  • Prepared and processed 20-50 loads per day to support Receiving department.
  • Communicated with department leaders to ensure smooth cross/dock operations.
  • Heavy emails with external departments regarding orders, special projects and trouble shooting discrepancies.
  • Performed daily audits ensuring on time freight deliveries.
  • Worked closely with IT to ensure label printing/processing is correct.

Transportation Dispatcher

  • Oversaw and coordinated communications within assigned territory.
  • Scheduled and dispatched 30-100 loads daily.
  • Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
  • Maintained vehicle logs, records of cargo and Bill of Ladings in accordance with regulations
  • Oversaw scheduled routes to ensure appropriate coverage by delivery drivers.
  • Checked paperwork prior to dispatching crew members to maintain accuracy.
08/2005 to 06/2022
Loan Processor The Tennessee Credit Union Brentwood, TN,
  • Structured and submitted loan packages by properly analyzing credit reports, income and asset documents.
  • Supported loan officer and underwriter teams by ensuring timely, judicious and accurate loan processing.
  • Reviewed and verified borrowers' income, credit reports and property appraisals to prepare documents for underwriting.
  • Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
  • Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
  • Maintained complete confidentiality of submitted information according to release guidelines.
  • Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
  • Completed closing process by collaborating with title companies and government clerks.
  • Followed up after loan close to congratulate, thank and provide next steps to customer.
  • Conducted post-closing review of loans to verify documentation requirements.
09/2001 to 07/2022
Member Service Representative III Golden 1 Credit Union City, STATE,
  • Served large number of customers during high volume shifts with superior attention to detail to efficiently process 20+ transactions per hour, attending to 100+ customers on a daily basis.
  • Establish strong credibility with clients by providing accurate information to address concerns regarding their accounts and other bank products, resulting in achieving the hightest rate of customer loyalty.
  • Remained composed and professional in stressful situations.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Administer the balancing of the branch's vault, Automated Teller Machine, Teller Cash Drawers with a daily total of more than $100k.
  • Researched and resolved customer issues with personal savings, checking and lines of credit accounts.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Opened new checking, savings and lines of credit for customer accounts.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
  • Reconciled cash and checks against computer records at end of shift.
  • Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Performed daily maintenance of loan applicant database.
  • Tracked and managed new leads and followed up on referral business.
Education and Training
Expected in 06/1999 to to
High School Diploma:
Lincoln High School - Stockton, CA,
GPA:
Website
  • www.linkedin.com/in/Jessicaam

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Resume Overview

School Attended

  • Lincoln High School

Job Titles Held:

  • Freelancer
  • Administrative Assistant
  • Loan Processor
  • Member Service Representative III

Degrees

  • High School Diploma

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