foreclosure prevention counselor resume example with 10+ years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- :
Windows 2003 & 2007 Troubleshooting Windows NT workstation and Server 4.0 Typing 60 wpm, MS Word, Windows XP, QuickBooks, MS Excel, and MS Outlook Meticulous attention to detail Excellent communication skills Strong problem solver Customer service-oriented Multi-line phone proficiency Critical thinker Certified in 10-key |
• Attained 50% debt repayment within first year of work at Bertrand Management Group by using conventional methods of follow up
• Suggested changes in the billing system which brought about positive changes in customer payback procedures and time frames
• Ranked number 1 in the top 40 Reo Asset Managers
• Championed closings of a total of 60 to 90 deals a month, generating total monthly revenue of $6 to $8M...
University Federal Credit Union – Cedar Park, TX,
- Responsible for contacting previous clients to assist them in any further counseling they may need.
- We go over the client's entire financial situation and provide the client with excellent recommendations, referrals and create a Client Action Plan that is tailored to the client's exact situation.
- We evaluate the situation and based off the information given we provide excellent recommendations to the client and show them step by step how to achieve their goals.
My Blind Spot – City, STATE,
- Research regarding unsettled account balance that is completely or partially unpaid accounts.
- Investigate customer's accounts and documents methodically and resolve inconsistencies and prepare adjustments.
- Coordinate collection agency communication, answer customer inquiries about account status and inquiries about account status.
- Evaluate claims denied for payment and poorly paid claims and verify payment information adjustments to manager.
- Key Highlights:.
- Attained 50% debt repayment within first year of work at Bertrand Management Group by using conventional methods of follow up.
- Suggested changes in the billing system which brought about positive changes in customer payback procedures and time frames.
Reo World – City, STATE,
- Successfully managed a total active portfolio of 600 distressed properties on a monthly basis and a total of 50 brokers and real estate agents and provided them with assigned acquisitions.
- Evaluated capital expenditures and repair bids and authorized repairs as needed.
- Listed properties for sale evaluated and negotiated offers.
- Executed contracts and managed sales and Brokers through the closing process.
- Accountable for inputting all necessary data and communications to Credit Loss Management system.
- Identified and resolved problems monitored all processes and achieved timely and effective disposition results consistent with company goals.
- Held Brokers accountable for marketing strategy designed to move the Reo Inventory.
- Managed the Credit Loss Drivers which were Gross Execution, Run Off and Aged.
- Maintained effective time management and operational discipline with respect to the Credit Loss Drivers.
- Key Highlights: Ranked number 1 in the top 40 Reo Asset Managers Championed closings of a total of 60 to 90 deals a month, generating total monthly revenue of $6 to $8M..
- A.
A.E. Acoustics – City, State,
- Responsible for tracking cost and ensured all conditions of the contract were met.
- Assisted in attending pre-bid meetings or conference calls when requested by the Principles and Project Mangers.
- Assisted the Controller during the month end and year end closing procedures, while coordinating with Project Managers on billing confirmations.
- Maintained Lien waiver and verified subcontractor insurance, also assisting in performing job cost analysis and reporting.
- Maintain a personal relationship with the clients to build trust and insure that all work will be completed within the time frame.
Member of the Varsity Basketball Team
Member of the school Basketball Team
acquisitions, agency, balance, billing, billing system, closing, Communication Skills, contracts, Controller, cost analysis, counseling, Credit, Client, clients, excellent customer service, Drivers, financial, frame, insurance, Inventory, marketing strategy, meetings, MS Excel, MS Outlook, Windows, Windows NT workstation, Windows XP, MS Word, problem solving, processes, QuickBooks, real estate, repairs, reporting, Research, sales, Supervision, Teamwork, team work, time management, Troubleshooting, Typing 60 wpm
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Resume Overview
School Attended
- Valencia High School
- Glendale College
Job Titles Held:
- Foreclosure Prevention Counselor
- Collections
- Reo Asset Manager
- Administrative Assistant
Degrees
- High School Diploma
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