Certified short order cook/cook apprentice equipped with 10 years of knowledge and experience in all operations of the food service preparation industry. Also possess technical skills and knowledge of performing the basic tasks of repairing motor vehicles in the automotive industry with an entry level certification in automotive services. Experienced in retail, customer service, manufacturing, industrial, assembling, packaging, warehouse, custodial, telecommunications, and general construction maintenance in the building and construction career field.
Recognized by peers and management for going above and beyond normal job functions. Promoted from [Short Order Cook] to [Line Cook] within [ 1 week ]of 4 years of employment. Responsible for preparing a consistently diverse lunch buffet style menu 7 days a week, for over more than 4,000 United States Air Force commissioned officers, in a government dining establishment.Baked, roasted, broiled, and steamed meats, fish, vegetables and other foods.Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.Cleaned and inspected galley equipment, kitchen appliances, and work areas.Cleaned and organized eating, service and kitchen areas.Cleaned and sterilized equipment and facilities.Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.Helped with preparation, set-up, and service for catering events.Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices. Successfully completed internship at one of the most high profile prestigious hotels in the United States of America: The Bangor Hilton. 1300 hours of food service training in Culinary Arts and 13 years of experience at various food service establishments across the United States. Routinely helped as many as 10 customers each day in a variety of high-volume retail outlets.Greeted each customer with friendly eye contact. Demonstrated strong communication skills through public interaction in the retail service industry. Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone in a telecommunications environment to promote sales for the North Carolina Fraternal Order of Law Enforcement and Emergency Service Veterans.
Assisted in training 3 new service technicians. Highly recommended by academic instructor for continuing education pursuits n the automotive service industry. Repaired broad range of motor vehicles, both foreign and domestic using a selected variety of standard metric, nuematic, and power driven automotive service tools. Achieved documented certification in Automotive Services and met all training objectives within 6 months of a self-paced learning environment. Successfully completed internship at Prince Tire Company. Obtained additional employment experience within a 6 year period through maintaining positions in custodial, manufacturing, landscaping, telemarketing, warehouse, packaging, flooring & floor finishing, and the general maintenance of the building and construction industry.
Mess Attendant: Southern Eagle Dining Facility: Seymour Johnson Air Force Base 1/2002 - 12/2003: maintain cleanliness of food service equipment and utensils used in the preparation and processing of selected food items prepared by kitchen chefs to include ovens, deep fryers, mixing units, pots, pans, and basic cooking utensils. Clean and sanitize all surfaces used in the processing procedures of food preparation using specifically marked chemicals designed to prevent the spread of bacterial contamination most common to the food service industry. Operate floor cleaning machine to productively sanitize kitchen floors. Store chemicals and equipment in designated location bins. Dispose of materials such as cloths used for cleaning services in proper bin to be washed. Bus tables, restock appetizer bar during breakfast, lunch, and dinner hours as monitored by the quantity of military personnel consuming the items thereon.
Grill Operator: Huddle House Restaurant: Goldsboro, NC: 12/2003 - 4/2004: Prepare selected menu items on a grill in high-volume food service restaurant.
Grill operator: Waffle House Restaurant: Goldsboro, NC: 4/2004 - 5/2005: prepare specialty menu items for customers utilizing a comprehensive method to serve customer's food in a timely manner in a fast paced franchise.
Self-employed Landscaping: 6/2005 - 9/2005, 6/2006 - 9/2006, 6/2007 - 9/2007, 6/2008 - 9/2008, 6/2009- 9/2009, 6/2010 - 9/2010, 6/2011 - 9 /2011, 6/2012 - 9/ 2012.
Between the off season of Landscaping I have remained gainfully employed through my own personal initiative to obtain a substantial means of steady income using my experience, knowledge, and many other career oriented skills to perform and maintain part-time seasonal positions like cashier, carpet installer helper, vinyl flooring repair installation, general labor construction worker at a variety of retailers to include Dollar General (Goldsboro, NC), Rose's (Goldsboro, NC) during the above time frame of my employment history.
held various job titles assigned by local temporary employment agencies within the above time period through Manpower, Kelly Services, Mega Force, MC Cain Employment Services, at Industrial Manufacturing facilities in North Carolina at GSH in Snow Hill, NC, a company which required me to perform production of rubber gaskets created by machines generating extremely heat to mold the structure and design for the replacement of old valve cover gaskets worn out on vehicles to be serviced in the automotive industry. Worked for the Bowling Company in Mount Olive, NC in the assembly of furniture. Allside Window Company in Kinston, NC in the shipping and receiving department loading and unloading various size windows manually onto a push cart or transporting them to there proper storage location using a dolly. Lennox China in Kinston, NC in the shipping department packaging imported china wear dishes. Smithfield Packing as a packager which entailed maintaining a steady speed of packaging meat products into boxes as they rapidly moved on a conveyor belt on the assembly line. Also within the above time frame held part-time positions with Neil Medical Group in Kinston, NC as a custodian/floor finishing technician. performed general maintenance and upkeep of pharmacutical facility. Operate buffers and other general housekeeping machinery to provide an attractive image of the facility to the general public which conducted business with the company. Held position with a sub-contractor at West Pharmacueticals in Kinston,NC as an Industrial Technician with an outfit based out of Greensboro, NC called Prefered Building Maintenance which consisted of cleaning floors, rest rooms, and machines and production areas at all times to enhance the safety of all West Pharmacutical employees.
Processes eviscerated turkeys to be cooked and processed for shipping purposes. Use manual pallet-jacks 2 transport supplies, ingredients, and materials to processors of meat preparations for cooking. Remove organs and tissue from turkey caucuses using hands covered in protective safety equipment and eye protection. Adhere to all policies and procedures of OSHA laws and follow safety instructions under supervision when handling hazardous chemicals. Operate mechanical machinery such as Forklifts and motor generated power-jacks to load and unload trucks, and transport selected incoming or outgoing cold storage products to and from storage locations.
Unloaded, picked, staged and loaded products for shipping. Connected hoses and operated equipment to move liquid materials into and out of storage tanks on vessels. Received incoming shipments and reviewed contents against purchase order for accuracy.Worked at a rapid pace to meet tight deadlines. Removed pallets, freezer boxes and damaged products from returning trailers. Packed containers and re-packed damaged containers.
Answered customers' questions and addressed problems and complaints in person and via phone. Helped customers select products that best fit their personal needs. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers. Marked clearance products with updated price tags. Frequently checked parking lot for shopping carts and maintained a substantial amount of available shopping carts for customer usage at all times in a productively high performance fast-paced rapidly expanding franchise establishment.
Provided courteous and informative customer service in an open kitchen format. Effectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving. Followed proper food handling methods and maintained correct temperature of all food products. Established and maintained open, collaborative relationships with the kitchen team. Consistently produced exceptional menu items that regularly garnered diners' praise. Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports Enforced appropriate work-flow and quality controls for food quality and temperature. Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored food. Set up and performed initial prep work for food items such as soups, sauces and salads. Prepared for each shift by placing a clean cutting board and utensil bath at workstation. Consistently tasted, smelled and observed all dishes to ensure they were visually appealing and prepared correctly. Displayed a positive and friendly attitude towards customers and fellow team members. Mixed, weighed and proofed ingredients in accordance with bakery recipes.
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