Dedicated and focused person who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Kitchen worker in elementary schools cafeteria. Responsibilities incude food prep and serving, cleaning of kitchen, as well as working as cashier.
Worked in corporate headquarters for division managers tracking, analyzing, and presenting call center data. Made recommendations for improvements in service
Head instructor for newly hired customer service representatives. Responsibilites included training on computer systems, billing and sales, and proper customer care.
Worked in call center handling billing and service installation inquiries,as well as selling products and services. Responibilities included handling inbound customer calls while using a computer terminal, researching and resolving billing inquiries, explaining products and services, troubleshooting service and equipment questions and identifying opportunities to sell additional solutions to customers.
Attended SUNY Plattsburgh, graduated with a BS in Business Management
Actively involved with Girl Scouts. Troop leader since 2006, troop organizer for elementary school for 3 years, and currently Treasurer and awards co coordinator for the Hardscrabble association of GSNC.
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