Energetic, motivated current customer service representative who is highly organized and skilled at balancing the needs of clients in both personal and professional capacities. I am accurate, assertive and adaptable person who can effectively multi-task in challenging situations and meet critical deadlines.
. Customer Service
> Served fresh, hot food with a smile in a timely manner.
> Took necessary steps to meet customer needs and effectively resolve food or service issues.
> Opened restaurant and closed as well as clean.
> Recorded customer orders and repeated them back in a clear, understandable manner
> Promptly reported complaints to a member of the management team.
Communicated clearly and positively with co-workers and management.
Resolved guest complaints promptly and professionally.
> Served orders to customers at windows, counters and tables.
> Interviewed and assessed new clients each week.
> Selected and compiled relevant information and resources for youth community to support them in overcoming mental and emotional problems.
> Pursued ongoing education and training opportunities to further develop skills.
> Coursework in Human Services
> Coursework in Anatomy, Physiology, and Health Assessments
> Certified in CPR
> Interned at Nassau University
Coursework in Sociology 101
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