Food Server Resume Example
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FOOD SERVER
Professional Summary
Enthusiastic manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Skills
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Work History
Food ServerSchulte Hospitality GroupIndependence , OH
Food ServerOct 1989 - Jun 2002
Schulte Hospitality GroupKokomo , IN
Schulte Hospitality GroupKokomo , IN
- Garnished dishes and delivered items quickly to customers to minimize wait times.
- Organized and replenished supplies at food stations to optimize team performance.
- Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
- Completed efficient table resets by wiping down surfaces and refilling condiments.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
- Collaborated with bar staff to complete alcoholic beverage orders for guests in all dining areas.
- Restocked salad bar and buffet for lunch and dinner service.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Greeted incoming guests and managed accurate seating based on customer desires and server loads.
- Greeted and maintained relationships with regular customers.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Bar ManagerJul 1984 - Aug 1989
Marriott Vacations WorldwideBoston , MA
Marriott Vacations WorldwideBoston , MA
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Closed out cash register with 100% accuracy and prepared cashier report.
- Handled cash on daily basis, which built trustworthiness and loyalty with owners.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Checked ID cards and verified bar guests were of legal age.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
ManagerOct 1979 - May 1983
9Round FitnessPlano , TX
9Round FitnessPlano , TX
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
- Orchestrated positive customer experiences at all stages by overseeing every area of restaurant operations.
- Limited portion sizes and used garnishes to control food costs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Performed monthly reviews assessing each employee's performance and developed improvement plans.
- Tracked food production levels, meal counts and supply costs.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Reviewed and approved employee schedules and timesheets.
- Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Education
Bachelor of Science: AccountantAshford UniversityCity, State
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Resume Overview
School Attended
- Ashford University
Job Titles Held:
- Food Server
- Bar Manager
- Manager
Degrees
- Bachelor of Science : Accountant
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