Food & Beverage Resume Example
Punctual Food Service Worker able to take orders and prepare food quickly and efficiently. Offering 10 years of experience in food preparation and customer service. Seasoned Bar Manager with history of success in all areas of restaurant operations. Hardworking and resourceful with attention to detail and organized nature. Ready to take on new challenges with role in the entertainment industry. Enthusiastic restaurant professional with expertise in mixology, beer, liquor and wine along with solid background in team leadership and business decision making. 10 years in field with strong desire to drive business success.
Goal-oriented Bar Manager driven to maximize revenue and productivity. Clear communicator with adaptable and innovative approach.
Highly-astute Caterer and foodservice management professional of 8 years' experience. Bringing positive track record of exceeding expectations, building and retaining long-term customer relations and supplying quality services.
Qualified Bartenders handles conflict and competition effortlessly and competently. Cultivates meaningful agreements and makes necessary accommodations in cooperation with clients and staff members.
ServSafe-Certified manager with OSHA Workplace Safety and training. Displaying strong mechanical aptitude and inclination toward equipment diagnostics, repair and operations. Capable of lifting 25 pounds safely to facilitate event preparations and transportation of necessary equipment.
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- Worked with Bingo customers to understand requirements and provide exceptional hands-on service
- Developed team communications and information for bar meetings
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Received training and certification from responsible vendor program, to represent brand, explain technical functions of mobile devices and guide product selection by customers
- Supervised 10 Bartenders in providing excellent customer service to callers requiring assistance for alcoholic beverages and issues
- Completed all company insurance renewals including property, Workers' Compensation, general liability, cargo, aviation and K & R documents
- Proactively identified and solved complex problems impacting operations management and business direction
- Provided onsite training
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
- Created work schedules according to sales volume and number of employees
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies
- Analyzed and interpreted store trends with yearly trends and causes to facilitate planning
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels monthly %
- Oversaw, trained and encouraged 12 employees & asst. manager's to promoting culture of efficiency and performance
- Minimized financial discrepancies by accurately controlling monthly operations budget
- Hired, trained and managed team of 30 associates, including evaluating performance and enforcing disciplinary actions
- Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility
- Delegated work to employees based on shift requirements, individual strengths and unique training
- Assessed, optimized and elevated operations to target current and expected demands
- Processed shipments and maintained stock shelf organization
- Oversaw inventory management with cycle counts, audits and shrinkage control
- Trained 20 employees in inventory practices, POS systems and product knowledge, contributing to 90% increase in customer satisfaction ratings
- Up-sold wine and liquor to top-shelf brands through knowledgeable comparisons and recommendations
- Organized and generated payroll for 10 employees
- Saved company $300.00 per month in inventory costs by finding new alcohol vendors
- Oversaw 10 employees in a bar bringing in $25,000.00 in monthly revenue
- Recognized for being a very hard and dedicated customer service professional
- SafeServ certification: Food Handling
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Resume Overview
School Attended
- Alabama State University
Job Titles Held:
- Food & Beverage
- Maintained All Bar Requirements, Laws & Procedures
- Store Manager
Degrees
- Bachelor of Science : Business Administration And Management
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