I am a highly motivated, eager individual who is well adapted to fast paced work environments. I have 14 years experience in customer service as well as 10 years in an office setting. I am a prompt and loyal employee.
I am currently the Floral Buyer at Affiliated Foods Midwest. This is a position that was created when I was hired in 2010. I have built this program from the ground up. AFM is currently distributing to hundreds of retailers in 10 different states. I pride myself on the customer service I have provided to the members over the past 4 years.
I am responsible for ordering all floral for three distribution centers. My job duties also entail, creating floral order guides that go out the members, entering orders into the computer system and creating purchase orders. I am also responsible for checking quality of the floral products upon arrival to the warehouse as well as taking phone calls regarding floral and produce, running various reports and presenting at the fall and spring Food Shows in Omaha. Along with these duties, I also buy two lines of pre-cut produce as well as providing assistance to the four main Produce buyers in addition to the Produce Director.
My job duties included, aiding customers in connecting and disconnecting their electric services as well as billing and payment needs. I was also responsible for disconnecting customers for non payment, taking emergency calls, data entry, coordinating planned outages, and running various reports.
I was in charge hiring and training paper carriers. I was also responsible for creating and distributing fliers in order to fill paper routes, assisting customers with their subscription service and billing needs. During my time at Norfolk Daily News, I organized the layout of the paper routes to make them more efficient. This was a very time consuming and challenging task that was a rewarding accomplishment.
I was responsible for supervising 6-8 employees per shift. I took customers food/drink orders prepared food, waited tables and tended bar. I was also responsible for counting the cash drawer at the beginning and end of each shift and closing the restaurant at night.
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