Hardworking Automotive Service Manager successful at generating new business through referrals from satisfied customers. Offers trustworthy auto care and expert advice.
Successfully managed all individual shops in Albuquerque and Santa Fe, often without additional assistance. Communicated with customers regarding vehicle issues and potential repairs. Followed checklists to verify that all important parts were examined. Contributed to repeat and referral business by using strong customer service and problem solving skills. Organized work records and filed reports. Ordered accurate amounts of parts and supplies to maintain necessary inventory. Reviewed the work of auto mechanics.
Perform duties and tasks to meet quality and time requirements. Utilized the latest scan tool software to test and diagnose automotive malfunctions. Serviced air conditioning, heating, engine-cooling and electrical systems. Rebuilt faulty assemblies, including steering systems and linkages. Examined vehicles to determine the extent of damage or malfunctions. Specialized in servicing brakes and fuel systems.
Maintained superior level of mental and physical fitness. Transported 5,000 gallon tankers and set up fuel system supply points. Maintained security for fueling operations.
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