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flight operations sergeant radio comsec repair resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Multi-talented and multi-faceted individual consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Strategy development
  • Communications expertise
  • Maintaining budgets
  • Human resources
  • Tactical planning
  • Crew leadership
  • Repair skills
  • Relationship development
  • Budgets
  • Project organization
  • UH 60 A/L Airframes
  • Supervision
  • Customer service
  • Process improvement
  • Communications
  • Project Management
  • Evaluating performance
  • Military procedures
  • Defense management
  • Equipment Maintenance
  • Mechanical expertise
  • Operational improvement
  • Team management
  • MS Office
  • Team building
  • Problem resolution
  • First Aid/CPR
  • Business operations
  • Organization
Education
Northern Wyoming Community College - Gillette Gillette, Wyoming, Expected in Associate of Science : Health Sciences - GPA :
Central Texas College Killeen, TX Expected in 03/2017 : Basic Emergency Medical Technician Course - GPA :
Campbell County High School Gillette, Wyoming, Expected in 05/2014 High School Diploma : - GPA :
CPR Plus Jessica, Wyoming, Expected in 05/2020 : BLS Instructor - GPA :
ALMS , Expected in 04/2020 : GCSS-A Finance - GPA :
ALMS , Expected in 04/2020 : USACE Fiscal Law - GPA :
ALMS , Expected in 08/2018 : GFEBS Essentials & Spending Chain - GPA :
WYAASF , Expected in 07/2018 : 40 Hour AN/AVS-6 ANVIS Maintenance - GPA :
Work History
Breckenridge Grand Vacations - Flight Operations Sergeant / Radio & COMSEC Repair
Breckenridge, CO, 11/2013 - Current
  • Coordinated mission planning, preparation and execution resulting in numerous successful missions.
  • Managed and enforced policies and procedures for employees.
  • Managed human resources and provided performance evaluations for personnel.
  • Analyzed reports to determine changes in operations and strategy.
  • Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Monitored airfield duties and personnel to make proactive changes to procedures, workflows and task responsibilities to maintain operations targets.
  • Addressed urgent issues, including medical emergencies and flight operation obstacles, as both first responder and emergency management leader.
  • Managed flight itinerary updates and communicated changes to appropriate air traffic control contacts to optimize movements and protect aircraft.
  • Collaborated with on-site personnel, including maintenance and air traffic control, to resolve problems and facilitate seamless operations.
  • Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
  • Performed routine maintenance on equipment, as needed.
  • Proficient in SAP Advanced Business Application and Programming (ABAP) using Global Combat Support System-Army (GCSS-A) to maintain the unit's Drivers' Training and ground maintenance programs.
  • Coordinated lodging and transprotation for Naval and Marine Aircrews during unscheduled maintenance and repairs,
  • Maintained control and updates of cypher codes and building keys during deployement for the entirity of the Landing Zone. Enusred accountability, maintenance, and dispatches of 10 vehicles. Maintained accountability of SIPR abd NIPR computers, phones, and various electronics.
Wyoming Army National Guard - G4 Logistics Technician
City, STATE, 06/2020 - 08/2020
  • Produced weekly status reports detailing logistic operations and problems.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed and deployed strategies to save time and expenses associated with contracted purchases and purchase requests.
  • Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
  • Issued timely and accurate responses to both internal and external inquiries.
  • Developed systems for organizing reports and records to drive integrity.
  • Supported senior company leaders by delivering reports outlining performance to drive process improvements.
Wyoming Army National Guard - Aircraft Electrician / Flight Operations Sergeant
City, STATE, 05/2017 - 06/2019
  • Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
  • Tested electrical aircraft systems, components and equipment for compliance with standards and to uncover any malfunctions.
  • Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
  • Performed thorough visual and physical inspections of all electrical parts.
  • Repaired and installed wiring, connectors, control boxes antennas and other pieces.
  • Completed preventative and reparative maintenance on aircraft electronics and computer systems.
  • Diagnosed faults and developed resolution plans.
  • Completed quality assurance checks for service work and completed documentation outlining updates.
  • Formed strategic partnerships, established metrics and participated in complex negotiations.
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Managed flight itinerary updates and communicated changes to appropriate air traffic control contacts to optimize movements and protect aircraft.
  • Addressed urgent issues, including medical emergencies and flight operation obstacles, as both first responder and emergency management leader.
  • Monitored airfield duties and personnel to make proactive changes to procedures, workflows and task responsibilities to maintain operations targets.
  • Collaborated with on-site personnel, including maintenance and air traffic control, to resolve problems and facilitate seamless operations.
  • Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
  • Lubricated shafts, bearings and gears to maintain optimal performance.
  • Serviced aircraft systems, including electrical, pumps and air handling.
  • Removed components such as landing gear, engines and flight control.
  • Continuously updated, maintained, and accounted for over 40 sets of Night Vision Goggles and all avionics components (both installed and uninstalled) on 10 seperate aircraft.
  • Utilized Unit Level Logistics System-Aviation (ULLS-A), Aircraft Notebooks (ACN), and Centralized Aviation Flight Records System (CAFRS) to coordinate, track, and record maintenance events and historical data.
  • Submitted Fly-for-Pay (HDIP), AFTP pay, GSA reservations, currency and experience reports for aviators, uploaded -12's and CAFRS closeouts, etc.
Cadillac Jacks Gaming Resort - Front Desk Supervisor
City, STATE, 02/2015 - 04/2016
  • Performed concierge services for guests as needed.
  • Planned coverage needs and organized services to support incoming special events.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
  • Trained new staff on correct procedures, compliance requirements and performance strategies.
  • Created lasting relationships with guests that built loyalty and drove hotel revenue.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Coordinated with room service, housekeeping, maintenance and security to meet all guest needs.
  • Maintained financial accuracy by collecting deposits, fees and payments.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Conducted financial audits on scheduled basis.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Ran reports detailing daily actions, including guest numbers, accounting expenses and income and room service usage.
  • Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
  • Balanced hotel accounts at end of day.
  • Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
  • Oversaw all front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
  • Protected guest valuables with main safe or in individual boxes to maximize security.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Checked guests in out of hotel, made reservations and processed payments.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Promoted local entertainment and offered details to assist patrons.
  • Built talented team through hiring and training new associates.
  • Maintained transaction security by verifying payment cards against identification.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

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Resume Overview

School Attended

  • Northern Wyoming Community College - Gillette
  • Central Texas College
  • Campbell County High School
  • CPR Plus
  • ALMS
  • ALMS
  • ALMS
  • WYAASF

Job Titles Held:

  • Flight Operations Sergeant / Radio & COMSEC Repair
  • G4 Logistics Technician
  • Aircraft Electrician / Flight Operations Sergeant
  • Front Desk Supervisor

Degrees

  • Associate of Science
  • High School Diploma

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