Ten plus years' experience in various customer service based positions. Organized and efficient flight attendant focused on creating a positive and safe travel experience for all passengers. Brings in-depth knowledge of safety procedures, along with superb problem solving and conflict resolution capabilities.
Always eager to improve
Team player and very professional attitude
Patient and excellent customer service skills
Able to learn quickly
Ten plus years in various customer service positions
Outgoing and confident personality
Great problem solver and good under pressure
Genuine and dedicated
Hard worker and punctual
Flight AttendantMar 2016 - Current Spirit AirlinesChicago, Illinois
Maintained a friendly, positive attitude when dealing with distressed passengers.
Supervised unaccompanied minors during flights.
Explained the use of safety equipment and answered passengers' questions.
Greeted and directed passengers to assigned seats.
Up sold products such as cocktails during flights.
Announced and demonstrated safety and emergency procedures.
Briefed passengers according to company and FAA requirements.
Checked to ensure that food, beverages, reading material, emergency equipment and other supplies were aboard.
Ensured the passengers needs and expectations were met throughout the flight.
Utilized standard operating procedures, effective crew resource management, communication and procedures specified in the company operation manual.
Walked aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
Worked within flight operations to maintain a culture of safety with efficient procedures.
Bar TenderOct 2014 - Oct 2015 City Dog CantinaTampa, Florida
Waited on multiple customers at the bar and throughout the bar area.
Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for as well as, closing paperwork.
Verified that guests at the bar were of legal age.
Worked between eight to fourteen hour shifts on
my feet depending on volume. Cleaning duties such as washing dishes and basic sanitation of the restaurant
and supplies used during shifts.
Hair StylistMay 2014 - Mar 2016 Salon WestSeminole, Florida
Sold and promoted hair care products and cosmetics.
Delivered outstanding guest experiences
Impeccable communication skills
License of Cosmetology: Cosmetology2013 The Salon Professional Academy Tampa, Florida