LiveCareer-Resume

flight attendant resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Accomplished Flight Attendant offering over [Number] years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

Skills
  • Aircraft Safety Checks
  • Team Collaboration
  • Passenger Behavior Monitoring
  • Problem Solving
  • Speech Clarity
Education
United States Air Force Academy Colorado Springs, CO, Expected in : Mathematics And Computer Science - GPA :
The University of Texas At Arlington Arlington, TX Expected in 12/1976 Bachelor of Science : Mathematics and Computer Science - GPA :
Work History
Bank Of America Corporation - Flight Attendant
Jacksonville, NC, 04/2005 - 08/2020
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
  • Answered passengers' questions and provided solutions to issues arising during flights.
  • Calmly resolved passenger situations during flight, including disorderly passengers and medical emergencies.
  • Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Demonstrated proper use of safety equipment, including seatbelts to inform and educate passengers prior to takeoff.
  • Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Ensure safety and comfort of customers onboard aircraft.
Raytheon Technologies Corp - Senior Network Administrator
Washington, DC, 08/2001 - 10/2004
  • Maintained network performance by performing network monitoring, analysis, and performance tuning.
  • Implemented corrective plans of action for network performance issues, including availability, utilization and latency.
  • Configured networks for smooth, reliable operation to meet business processes and objectives.
  • Performed day-to-day LAN and WAN administration, maintenance and support.
  • Met financial requirements by submitting information for budgets and monitored expenses.
  • Established network specifications and analyzed workflow, access, information and security requirements.
  • Troubleshot network problems and escalated problems to vendor.
  • Upgraded network by conferring with vendors and developed, tested, evaluated and installed enhancements.
  • Planned, implemented and maintained wireless network strategy and operation.
  • Supervised 1 external computer consultants and vendors.
  • Provided consistent support through on-call rotation duty.
  • Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.
Asrc Federal Holding Company - Network Administrator
Arlington, VA, 03/1997 - 01/2001
  • Performed day-to-day LAN and WAN administration, maintenance and support.
  • Configured networks for smooth, reliable operation to meet business processes and objectives.
  • Increased knowledge base for help desk staff by authoring documentation for system configuration and troubleshooting.
  • Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Provided planning for annual budgets to fund IT projects and controlled spending within budget.
  • Provided all required network documentation to inform management.
  • Planned, coordinated and implemented network security measures.
  • Technically supported project planning team for development and implementation of proposals and solutions to address hardware and software problems and network emergencies.
  • Provided on-call support for network engineering duties.
  • Supervised 5 external computer consultants and vendors.
  • Backed up company data to distributed storage centers to avoid massive data loss in event of network breach or failure.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Verified continuity of computer and telephone system services for users through technical expertise, assistance and project coordination.
  • Took over responsibilities of administrator during absence and filled in gaps around office.
  • Planned, implemented and maintained wireless network strategy and operation.
  • Managed Windows domain move and raised domain level.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • United States Air Force Academy
  • The University of Texas At Arlington

Job Titles Held:

  • Flight Attendant
  • Senior Network Administrator
  • Network Administrator

Degrees

  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: