Organized and efficient Flight Attendant focused on putting passengers at ease and creating a positive travel experience. Seeks a position with Southwest Airlines offering opportunities for long term professional and personal growth.
Federal Aviation Administration (FAA) regulations
CPR and AED certified
Customer service specialist
06/1999 to 05/2003
Flight AttendantSouthwest Airlines – Phoenix, AZ
Made sure that first-aid kits and other emergency equipment were onboard and in working order.
Instructed all passengers in the use of emergency equipment and checked to see that seat belts are fastened, seat backs are in upright positions, and all carry-on items are properly stowed.
Trained in administering first aid to passengers experiencing medical emergencies.
Helped passengers in the event of an emergency evacuate the aircraft.
Trained on operation of Boeing 737-300 and 737-700.
Maintained a friendly, positive attitude when dealing with distressed passengers.
Answered questions about the flight; distributed reading material, pillows, and blankets, and food and beverage items; and helped small children, elderly or disabled persons, and any others needing assistance.
Associate of Science: Albuquerque Technical-Vocational Institute - Albuquerque, NM