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First National Bank Resume Example

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FIRST NATIONAL BANK
Professional Summary

Hardworking with exceptional track record of reliable attendance and high-quality work. Strong collaboration skills to thrive in fast-paced, high-stress environments.

Skills
Work History
First National Bank07/1976 to 12/1978
State Of Oklahoma, {"@Context":"Http://Schema.Org" , "@Type":"Jobposting"
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Turned in excess cash to maintain drawer security.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Counted and packaged currency and coins.
  • Reconciled cash drawer and resolved discrepancies.
  • Placed orders for customer checks and verified starting numbers.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Logged cashier's checks and other transactions to maintain accuracy of account records.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Cocktail Server08/1979 to 01/1992
Cedco: The Mill Casino Hotel & Rv Park And Tribal One/Orca Communications, North Bend , OR
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Ensured superior service and efficiency at all times.
  • Communicated with guests to record orders and assess needs.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Reviewed identification in adherence with state and federal laws for serving alcohol.
  • Maintained accuracy and efficiency when processing sales transactions.
  • Loaded trays with accessories, including eating utensils, napkins and condiments.
Food Service Manager II02/1993 to 10/2018
Imperial Palace Hotel And Casino Showroom, City , STATE
  • Limited portion sizes and used garnishes to control food costs.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
  • Investigated and integrated enhanced service and team management strategies to boost business profits.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Managed ingredients and food product use by assessing availability, customer traffic and popularity of items resulting in 2.5% food waste reduction.
  • Set schedules for 30 staff by planning and designating shifts and hours.
  • Reviewed and approved employee schedules and timesheets.
  • Oversaw training of more than 30 team members.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each day.
  • Tracked food production levels, meal counts and supply costs.
  • Managed employees throughout preparation and service of 750 meals per day.
  • Organized and oversaw food service training to educate employees on Food Borne Illnesses, Sanitation, and Production.
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
Kohl's Seasonal Associate10/2019 to 12/2019
First Nation Bank, City , STATE
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
Education
High School Diploma : 1976
Valley High School - City, State
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77Average
Resume Strength
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Resume Overview

School Attended

  • Valley High School

Job Titles Held:

  • First National Bank
  • Cocktail Server
  • Food Service Manager II
  • Kohl's Seasonal Associate

Degrees

  • High School Diploma : 1976

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