firefighter resume example with 3+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Hardworking and methodical with excellent organizational and communication skills. Familiar with handling accounts in fast-paced environments. Advanced proficiency in MS Office. Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance. Effective at operating within department guidelines to manage telephone calls, emails, letters and in-person requests for assistance.

  • Payroll Auditing
  • Audit Preparation
  • Inventory Verification
  • Financial Statements
  • Cash Analysis
  • Discrepancy Reconciliation
  • Customer Retention Strategies
  • MS Office Proficiency
  • Responding to Difficult Customers
  • Customer Support
  • Customer Account Management
  • Cooperative Relationships
  • Safety and Security
  • Medical Response
Work History
10/2021 to Current Firefighter City Of Grants Pass | Grants Pass, OR,
  • Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Assisted with safety audits and tracking of chemical and waste inventories.
  • Prepared incident reports detailing personnel, location and results of each call.
01/2022 to 05/2022 Night Auditor Park Hotels & Resorts | Memphis, TN,
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
  • Looked over pending check-ins and payment processes to complete closing procedures.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
  • Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
  • Updated customer accounts with add-on room charges, minibar use and room service bills.
  • Followed company security and check-in policies and procedures and reported suspicious activity to Patrol.
  • Applied mathematical abilities to calculate and check figures in accounting systems.
  • Reviewed daily financial statements and completed end-of-day paperwork with 100% accuracy.
06/2016 to 05/2019 General Manager of Food Service Senior Lifestyle Corporation | Leesburg, VA,
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
  • Cultivated strong vendor relationships.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Approved regular payroll submissions for employees.
08/2018 to 04/2019 Server Shift Leader Tangs Pacific Bistro | City, STATE,
  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
  • Cultivated warm relationships with regular customers.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Delivered outstanding service to every customer without sacrificing profit objectives.
Expected in 06/2022 to to Current Student | Accounting And Computer Science Tarrant County College District, Fort Worth, TX GPA:
Expected in 05/2018 to to High School Diploma | Burleson High School, Burleson, TX GPA:

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Resume Overview

School Attended

  • Tarrant County College District
  • Burleson High School

Job Titles Held:

  • Firefighter
  • Night Auditor
  • General Manager of Food Service
  • Server Shift Leader


  • Current Student
  • High School Diploma

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