Highly-motivated Social Service Eligibility Worker skilled at public assistance policy, determining eligibility, and community resources. Flexible and versatile team player in providing customer service to the general public regarding inquiries on public assistance programs and services.
Extensive experience with Maxis, Prism, MMIS and Child Care software programs, researched program policy to ensure accurate eligibility determinations in public assistance programs and collaborated with community partners in helping customers get other resources to meet their needs.
Intake financial worker who sees customers who walk into the County to apply for public assistance, conducts phone interviews and determines eligibility for adult/family cash, snap, health care and emergency assistance programs.
Efficiently implemented child care policy in determining child care assistance for customers, worked in the Child Protection Unit doing supervised visits and transportation of children who were placed in foster-care.
Generic financial worker who determined public assistance eligibility for both adult and family public assistance programs, maintained a caseload of approximately 200 combined adult/family cases and was timely in completing my deadlines.
Adult financial worker who determined cash, food support, health care and emergency assistance programs, then became a pure health care worker, working with adult/family health care and MN Care cases.
Coursework work in Public Assistance programs, policy and computer systems used in this field of work.
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