Motivated professional with over ten years of administrative experience, including extensive background in customer service and insurance verification.
Exceptional listener and communicator. Highly adaptable .
Initiates contacts with families to obtain necessary registration and insurance information. Collects up front copays /selfpay balances over the phone. ensures all patient accounts are error free for billing, complete or update demographic information. verify insurance coverage thru online insurance website.
Advise callers of services provided and admissions requirements and procedures. Administer initial screening for determination of clients needs/eligibility and services. Communicating with referral sources to request the necessary information to ensure proper follow up/ insurance verification. Serving as a liasion between the referral source and family, physicians, insurance companies, and Hospitals. Collect update insurance information, data entry.
Review assigned physician orders, ensures that all required information is on the prescription. Researches problems with the prescription that may cause a delay in billing, takes appropriate actions for any correction which may include sending out letter to to physicians or patients. conducts follow up with medical records. Performs follow up calls for expired/late prescriptions. coordinate necessary paperwork to appropriate areas, ensures insurance , physicians and patient information is correct. Data enter patient information related to prescription/orders , research problems appropriately.
Obtain insurance benefits, ensuring all insurance obtained is accurate and complete. verifying insurance by online or calling insurance companies to secure benefit coverage policy limitations and precertifications. Conducting follow up calls as necessary to physician office and financial counselors and or the utilizations review department to complete the precertification process. Reporting productivity statistics to management.
Answer patient questions about their hospital accounts. set payment plans, collected past due balances. Respond to patient complaints either verbal, or writing, resolves problems, identify any billing errors, forward to appropriate department for review. Provide information to attorney offices, physician offices, insurance companies, HMOs and goveerment agencies , either verbally or in writing. Update address and insurance information as needed. applies insurance/administrative discounts as needed.
Companies Worked For:
Job Titles Held:
Where can I find a Childrens Hospital of Wisconsin Financial Verification Reprsentative resume example in Milwaukee, Wisconsin ?
This is an actual resume example of a Financial Verification Reprsentative who works in the Office Assistants Industry. LiveCareer has 151592 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.
© 2019, Bold Limited. All rights reserved.