Resourceful and accomplished Financial Coordinator and Office Manager with extensive office operations and personnel organization expertise.
Mingle School of Real Estate Course, January 2007
Central Piedmont Community College
Core curriculum completed in areas such as English, Computer Infomation Systems, and Mathematics, 2003-2004
East Lincoln High School, June 2003
Responsible for all aspects of finance including all office management, invoices, originate payment plans and collections. Manage 12+ employees, process payroll and all HR and company issues. Hire and train all front office staff. Increased revenue in 2011 from 9 hundred thousand to 2.2 million in 2012 as well as decreased collection rate from 92% to 98%.
Serviced two orthodontics practices as Scheduling Coordinator. Managed multiple phone lines, schedule 100+ patients daily and initiate charges to reduce collections. Promoted to Financial Coordinator in 2011 when two doctors split practice in to separate offices. In addition, promoted in 2012 to Practice Manager.
Work with buyers and sellers in all aspects of real estate transaction to execute closing deals.
Provide excellent customer service. Handle and resolve customer service complaints and comments.
Preformed managerial duties such as opening and closing of the store, balancing daily cash and credit transactions, ensuring loss prevention, and training new hires. Worked with customers to promote store line and ensure a minimum level of sales.
Provided teller transactions efficiency to customers on a face to face basis. Assisted in educating customers about sales and service options that best fit customers needs. Effective communication and customer relations skills.
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