Adaptable and energetic financial auditor focused on identifying discrepancies and finding realistic solutions. Bank teller with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing, and inventory management.
Strong interpersonal skills
Fraud detection and prevention
Multilingual in Spanish
Cash flow management
Compliance, banking laws and regulations
Service-oriented team player
Proficient in customer service
financial auditor, Queens County Savings Bank – New York,
Gathered data for internal audits through interviews, financial research, and downloads. Articulated audit findings, risks and detailed recommendations to upper management. Supervised and coordinated projects for external auditors and examiner evaluation.
teller supervisor, New York Community Bank – New York,
Originated, reviewed, processed, closed and administered customer loan proposals. Compiled the database of loan applicants' credit histories, corporate financial statements, and other financial information. Maintained friendly and professional customer interactions. Created strategies to develop and expand sales of services to the existing customer which increase the annual revenue.
shift supervisor, 05/2015
to Current PLS Check Cashing – New York,
Investigated and resolved customer inquiries and complaints in an empathetic manner. Promptly responded to inquiries and requests from prospective customers. Supervised, trained and developed team members in accordance with company policies and procedures. Coordinated daily cash reconciliation at a high-volume location. Handled various accounting transactions.
to 10/2012 Leo's Fast Food – Barranquilla - Colombia
Displayed enthusiasm and knowledge about the restaurant's menu and products. Communicated with other kitchen team members to ensure food was prepared on time and correctly. Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
High School Diploma: 2010 Maria Inmaculada High School - Barranquilla - Colombia
Associate of Science: Accounting & Management,
Current LaGuardia Community College - Long Island City, New York,
Bachelor of Science: Accounting,
Queens College - Bayside
Master of Science: Accountancy,
University of Denver - Colorado
Certified of Internal Auditor: Internal Audit,
Institute of Internal Auditors - Lake Mary,
High School Diploma : 2010 Associate of Science : Accounting & Management , Current Bachelor of Science : Accounting , Master of Science : Accountancy , Certified of Internal Auditor : Internal Audit ,
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