Team player and customer service orientated with the educational knowledge in general accounting who effectively manages strict deadlines, schedules and repetitive tasks with a positive, can-do attitude.
Microsoft Office: Word, Excel,Power Point 40 WPM/ 10-Key by Touch Effective time management Professional Demeanor Task Oriented Multiple Tasking Team Player Detail Oriented | Bilingual: Spanish and English Customer Service Representative
Profession Software: Peachtree, QuickBooks 2006, CampusVue, Global, COD, Diamond D |
Informed students/parents of all tuition funding source available.
Assisted and collected all completed docs from parent/students to packaged student for his/her academic time enrolled.Scanned all students' docs to corporate for final processing in a timely matter. Manged a list of students' names with outstanding balance and collect monthly payments.Certified students federal loans and Pell grant into COD. Tracked extensively all incoming funding on a daily basis.Process cross overs. Conducted Exit interview to group of students on a monthly basis.
Resolved discrepancies and verifications on C codes.
Informed students/parents of all tuition funding source available.
Assisted students/parents with any questions regarding the completion of all financial aid documents. Submitted students file for first, second and third academic year on tight deadlines.Conducted entrance and exit interviews as required by Title IV.Ensured students' were properly funded as well as all aid is paid to students' account in a timely manner.
Processed crossover's for the new FAFSA award year.Worked on a high balance report.Worked with continuing and re-entry students packages also.Certify loan application, and completed basic verifications; such as C code requirements.
Office Administrative Assistance.Data entry.Organized monthly efficiency meetings for all employees.Accurately completed weekly time sheets.
Coordinated employment with staff agencies.Order supplies/materials.
Monitor and distribute office supplies.Update and verify employees' information on computer system.Processed daily production reports and monthly inventory reports.
Responsible for ensuring that customers received an adequate level of service and helped with questions and concerns.Tracked pending orders.
Applied a high level of customer service.
Enter data entry.Greeted patients as they come in and sign in.Complied patients charts.Obtained authorization from private insurance and medical groups.Organized cash receipts for billing company.Handle multiple phone lines, routed calls, and took massages.Schedule patients appointments.Translated and scheduled appointments.
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