Financial Accounts Technician Resume Example
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FINANCIAL ACCOUNTS TECHNICIAN
Executive Summary
Four years of progressive leadership experience. Remains calm and poised even in high-pressure situations. High-energy supervisor successful in building and motivating dynamic teams. Transforms high-potential staff into outstanding leaders. Organized and diligent, with excellent written, oral and interpersonal communication skills.
Core Qualifications
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Professional Experience
Financial Accounts Technician
June 2015 to CurrentDepartment Of Veterans Affairs - Palo Alto , CA
June 2015 to CurrentDepartment Of Veterans Affairs - Palo Alto , CA
- Surpassed revenue goals in four consecutive quarters. Served as mentor to junior team members.
- Developed department's first incentive performance plan which motivated staff and resulted in a 25% increase in collections.
- Responsible for the collection functions of the revenue program third party insurance reimbursement and other accounts receivables.Performs a follow-up action based on a variant number of criteria (age of receivable, type of receivable, amount of receivable).
- Analyzes, plans, initiates, coordinates and implements action required to maximize collection of receivables.
- Analyzed claims to ensure expected payments are consistent and in accordance with the specific policy and or regulatory rules.
- Managed to research all aspects of program topics, such as revenue data, accounts receivable, patient access, compliance and insurance data.
- Identified correct information into tracking system and maintaining accurate program specific data for maximum reimbursement.
- Trained new employees in collecting, compiling and/or tracking of data and program information in support of revenue.
Supervisory, Financial Administrative Specialist
September 2011 to June 2015Bickford Senior Living - Mission , KS
September 2011 to June 2015Bickford Senior Living - Mission , KS
- Managed team of 22 Financial Accounts Technicians and 2 Leads
- Surpassed revenue goals in four consecutive years.
- Served as mentor to all team members.
- Initiated program that standardized employee training and led to increase in customer satisfaction by 15%.
- Directed strategic initiatives to enhance revenue collections.
- Analyzed and understood the laws, regulations, and practices of health care revenue operations.
- Oversaw collection goals and providing technical assistance and direct supports to all the staff.
- Inspired employees and promoted opportunities for future growth and advancement.
- Responsible for the development, enhancement and analysis of operational procedures between the administrative and clinical service to maximize collections.
- Ability to work independently and as part of a team in order to complete a project or accomplish a goal.
- Developed the knowledge of interpersonal and administrative skills to organize and coordinate professional efforts.
- Provide leadership oversight, guidance and direction for monitoring activities designed to ensure integrity and accuracy of health care collection activities.
- Monitored and reviewed claims in order to identify patterns or trends and ensure accurate billing in accordance with appropriate rules and regulations.
- Planned and organized work assignments to subordinate staff.
- Ability to effectively communicate both orally and in writing.
- Assessed consistent feedback to all employees on performance to reinforce positive efforts and correct deficiencies immediately.
Financial Accounts Technician
October 2007 to September 2011Department Of Veterans Affairs - Tucson , AZ
October 2007 to September 2011Department Of Veterans Affairs - Tucson , AZ
- Maintained and updated computerized records of accounts receivables and prepare for the statistical reports for management. Ensure that all pertinent information is gathered and input into appropriate database in a timely manner, in order to provide a more complete and accurate receivables database.
- Established and maintains an effective working relationship with others throughout the organization and identified the needs of customers while supporting VA missions.
- Developed communication and treat my co-workers and veterans and their family in a courteous, tactful and respectful manner.
Item Manager
September 2001 to October 2007Department Of Veterans Affairs - San Antonio , TX
September 2001 to October 2007Department Of Veterans Affairs - San Antonio , TX
- Served as an Item Manager for more than six years.
- Managed the understanding of issue guidance requiring VA medical facilities to eliminate excess supply inventories.
- Maintained adequate inventories; performed warehouse or other storage facility management duties involved conducting and maintaining inventories.
- Established goals and procedures to monitor progress in reducing inventories.
- Managed all inventories using Generic Inventory Package (GIP) once a year wall-to-wall inventory audits required to maintain accuracy.
- Ensured compliance with established VA Directives, policies, and handbooks.
- Improved understanding of inventory management objectives and techniques.
- Monitored supply and commodity consumption; monitored stock replacement.
- Assessed the needs of the consumer continually.
Education
Master of Science in Administration, 2016Central Michigan University (CMU) - City, State, USA
Emphasis on Leadership
Associate of Arts : Medical Billing and Insurance Coding, 2010Herzing University - City, State, USA
Training
Professional Development
Bachelor of Science in Commerce, 1985Araullo University - City, State, Philippines
Major in Accounting
Coursework in Business Administration and Finance
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Resume Overview
School Attended
- Central Michigan University (CMU)
- Herzing University
- Araullo University
Job Titles Held:
- Financial Accounts Technician
- Supervisory, Financial Administrative Specialist
- Item Manager
Degrees
- Master of Science in Administration , 2016
Associate of Arts : Medical Billing and Insurance Coding , 2010
Bachelor of Science in Commerce , 1985
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