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Financial Accounts Technician Resume Example

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FINANCIAL ACCOUNTS TECHNICIAN
Executive Summary

Four years of progressive leadership experience. Remains calm and poised even in high-pressure situations. High-energy supervisor successful in building and motivating dynamic teams. Transforms high-potential staff into outstanding leaders. Organized and diligent, with excellent written, oral and interpersonal communication skills.

Core Qualifications
  • Supervision and training
  • Staff development
  • Accounting, Budgeting and Financial Management
  • Strategic Planning
  • Administrative Skills
  • Analytical Skills
  • Calm under pressure
  • Team Player
  • Complex problem solving
  • Computer-savvy
  • Total Quality Management
  • Communication Skills
  • Human Resources Management
  • Fast Learner
  • Problem Resolution
  • Public Relations
  • Purchasing
  • Quality Management
  • Time Management
  • Team Building
  • Team Leadership
Professional Experience
Financial Accounts Technician
June 2015 to CurrentFlorida Caribbean Consolidated Patient Accounts Center (FCCPAC) - Orlando, FL
  • Surpassed revenue goals in four consecutive quarters. Served as mentor to junior team members.
  • Developed department's first incentive performance plan which motivated staff and resulted in a 25% increase in collections.
  • Responsible for the collection functions of the revenue program third party insurance reimbursement and other accounts receivables.Performs a follow-up action based on a variant number of criteria (age of receivable, type of receivable, amount of receivable).
  • Analyzes, plans, initiates, coordinates and implements action required to maximize collection of receivables.
  • Analyzed claims to ensure expected payments are consistent and in accordance with the specific policy and or regulatory rules.
  • Managed to research all aspects of program topics, such as revenue data, accounts receivable, patient access, compliance and insurance data.
  • Identified correct information into tracking system and maintaining accurate program specific data for maximum reimbursement.
  • Trained new employees in collecting, compiling and/or tracking of data and program information in support of revenue.
Supervisory, Financial Administrative Specialist
September 2011 to June 2015Central Plains Consolidated Patient Accounts Center (CPCPAC) - Leavenworth, FL
  • Managed team of 22 Financial Accounts Technicians and 2 Leads
  • Surpassed revenue goals in four consecutive years.
  • Served as mentor to all team members.
  • Initiated program that standardized employee training and led to increase in customer satisfaction by 15%.
  • Directed strategic initiatives to enhance revenue collections.
  • Analyzed and understood the laws, regulations, and practices of health care revenue operations.
  • Oversaw collection goals and providing technical assistance and direct supports to all the staff.
  • Inspired employees and promoted opportunities for future growth and advancement.
  • Responsible for the development, enhancement and analysis of operational procedures between the administrative and clinical service to maximize collections.
  • Ability to work independently and as part of a team in order to complete a project or accomplish a goal.
  • Developed the knowledge of interpersonal and administrative skills to organize and coordinate professional efforts.
  • Provide leadership oversight, guidance and direction for monitoring activities designed to ensure integrity and accuracy of health care collection activities.
  • Monitored and reviewed claims in order to identify patterns or trends and ensure accurate billing in accordance with appropriate rules and regulations.
  • Planned and organized work assignments to subordinate staff.
  • Ability to effectively communicate both orally and in writing.
  • Assessed consistent feedback to all employees on performance to reinforce positive efforts and correct deficiencies immediately.
Financial Accounts Technician
October 2007 to September 2011Florida Caribbean CPAC - Orlando, FL
  • Maintained and updated computerized records of accounts receivables and prepare for the statistical reports for management. Ensure that all pertinent information is gathered and input into appropriate database in a timely manner, in order to provide a more complete and accurate receivables database.
  • Established and maintains an effective working relationship with others throughout the organization and identified the needs of customers while supporting VA missions.
  • Developed communication and treat my co-workers and veterans and their family in a courteous, tactful and respectful manner.
Item Manager
September 2001 to October 2007Orlando VA Medical Center - Orlando, FL
  • Served as an Item Manager for more than six years.
  • Managed the understanding of issue guidance requiring VA medical facilities to eliminate excess supply inventories.
  • Maintained adequate inventories; performed warehouse or other storage facility management duties involved conducting and maintaining inventories.
  • Established goals and procedures to monitor progress in reducing inventories.
  • Managed all inventories using Generic Inventory Package (GIP) once a year wall-to-wall inventory audits required to maintain accuracy.
  • Ensured compliance with established VA Directives, policies, and handbooks.
  • Improved understanding of inventory management objectives and techniques.
  • Monitored supply and commodity consumption; monitored stock replacement.
  • Assessed the needs of the consumer continually.
Education
Master of Science in Administration, 2016Central Michigan University (CMU) - Mount Pleasant, MI, USA

Emphasis on Leadership

Associate of Arts : Medical Billing and Insurance Coding, 2010Herzing University - Winter Park, FL, USA

Training

Professional Development


Bachelor of Science in Commerce, 1985Araullo University - Cabanatuan City, Nueva Ecija, Philippines

Major in Accounting

Coursework in Business Administration and Finance

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Resume Overview

Companies Worked For:

  • Florida Caribbean Consolidated Patient Accounts Center (FCCPAC)
  • Central Plains Consolidated Patient Accounts Center (CPCPAC)
  • Florida Caribbean CPAC
  • Orlando VA Medical Center

School Attended

  • Central Michigan University (CMU)
  • Herzing University
  • Araullo University

Job Titles Held:

  • Financial Accounts Technician
  • Supervisory, Financial Administrative Specialist
  • Item Manager

Degrees

  • Master of Science in Administration , 2016
    Associate of Arts : Medical Billing and Insurance Coding , 2010
    Bachelor of Science in Commerce , 1985

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