Results-oriented professional who excels in revealing customer needs and delivering solutions while staying focused on customer satisfaction throughout all stages of the sales life cycle.
Created strategies to develop and expand existing customer sales, which resulted in a 200+% increase in monthly sales.
Earned President's Club Award for top F&I Executive in the nation with Zurich.
Managed a portfolio of 26 accounts totaling over $7,000,000 in annual sales in Houston, Texas. Earned Top Gun Award for best F&I Specialist with the JM&A Group. Was sales associate of the month 8 out of 12 months in auto sales at Family Mitsubishi/Buick.
Earned Top Gun Award for best F&I Specialist with the JM&A Group.
Was sales associate of the month 8 out of 12 months in auto sales at Family Mitsubishi/Buick.
Make dealers millions of dollars through profit participation programs and by working closely with his/her entire staff (particularly with sales and F&I) ,training them on best practices, sales and retention strategies to enhance performance and increase bottom line profits. Acquire new accounts through cold calling and other avenues. Deliver the Zurich brand while remaining compliant with existing and evolving regulations. Consistently secure new accounts and increase product density in existing accounts. Current book of business has gone from 1.5 million to being on pace to reach 2.75 million in 2013
The first 8 months of the job involved traveling around the country training F&I managers, showing them how to sell more and make more per transaction. This was primarily a way to sign new accounts for JM&A and also to retain or re-kickoff existing accounts. The latter part of the job involved managing several dealerships in Houston. Where I went into a huge territory and made it even larger, ultimately requiring 3 district managers to service the accounts. The job duties are similar to what I am currently doing for Zurich.
Worked at a few dealerships starting in Hawaii. Sold cars for 5 years, did F&I for 2 years, Sub-Prime F&I manager for 3 years, new car sales manager for 1 year. Customer relations manager for 1 year and a credit buyer for over 3 years at UAC. I Can give specific dates if needed.
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