final finish resume example with 10 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Courteous demeanor
  • Energetic work attitude
  • Customer service expert
  • Opening/closing procedures
  • Telecommunication skills
  • Creative problem solving
  • Multi-task Management
  • Proofreading
  • Scheduling
  • Microsoft Excel
  • Microsoft PowerPoint
  • Client relations
  • Account Management
  • Personal information discretion

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Assistance

  • Worked with company systems and diligently completed all assigned tasks, working overtime as needed.
Work Experience
Final Finish, 04/2014 to 07/2014
FerrellgasThree Bridges, NJ,

Factory setting and fast paced environment. Cleaning department and final finish.

collector I/ processor, 2009 to 06/2014
Macy's, Inc.Bay Shore, NY,

Developed highly empathetic client relationships and earned reputation for exceeding collection goals. Worked the needed overtime to achieve monthly goals. Processed programs through the system to update student loan accounts. Adapted to a constantly changing environment and achieved knowledge in all systems.

Collector, 09/2013 to 04/2014
Alliance OneCity, STATE,

Collections based on medical and government accounts. Exceeded collection goals monthly. Developed relations with customers in order to gain knowledge of specific needs to help find a resolution.

Store Manager, 07/2004 to 11/2009
BlockbusterCity, STATE,

Developed client relationships and earned reputation for exceeding sales goals.Worked as a team member performing cashier duties, product assistance and cleaning. Expressed appreciation and invited customers to return to the store. Managed a team and made weekly shift schedules. Worked firsthand with off-sight management team.

Educational Background
: Medical Field, Expected in to Ivy Tech Community College - Anderson, IN

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Resume Overview

School Attended

  • Ivy Tech Community College

Job Titles Held:

  • Final Finish
  • collector I/ processor
  • Collector
  • Store Manager


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