Installation Technician successful at developing unique troubleshooting techniques and providing quality cable, Internet, and Security installation services to customers.
Explained company offerings to promote products and services to clients.Installed and removed systems, including pulling wire, device termination and mounting back boxes.Documented and reported each installation in company log book.Mounted and fastened control panels, sensors and video cameras.Carefully explained all aspects of running the cable system to customers.Examined systems to locate problems such as loose connections and broken insulation.Installed, maintained and repaired security systems and fire alarm devices.Maintained spare equipment and parts and managed inventory.Supplied technical and customer service support by phone and in person.
Maintained work area in clean and neat manner.Monitored exits for security issues.Greeted customers promptly and responded to questions.Helped customers find store locations and complete purchases.Counted and balanced cashier drawers.Assessed customer needs and responded to questions.Issued receipts for purchases and gifts.Bagged merchandise by following standard procedures.Unboxed new merchandise.Rotated stock to maintain freshness.Operated cash register with proficiency.Provided professional and courteous service at all times.
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