I have been in the Heavy Equipment repair industry for over 25yrs. I have some college along with a diploma in Welding and Joining Technology. Started as a Shop Technician for Yancey Bros. Co. ,then a Field Service Technician. After 6yrs on the road ,I took a Shop Supervisor job for 2yrs and then Field Service Supervisor for 4yrs. From there I went into our Tech Service Dept. as a Technical Communicator. I worked with factory engineers regarding issues and updates on preproduction and production machines.
I feel that with excellent troubleshooting skills along with my training and years of hands on experience will more than justify my ability to meet the qualifications you are requiring for this job.
Was involved in a final drive failure on a new production 50 ton water truck. Worked for two days straight along with factory engineers to determine why they were failing and to repair problem.
Involved with many component tear-downs to determine root cause of failure.
Worked on multiple Field Follow machines ( preproduction) installing updates and product improvements
Performed weekly testing and hydraulic component adjustments on Field Follow machines
Worked with new technicians to help train. Was given the problem jobs.
Went back into the field working with Field Follow machines. Worked on agriculture machines when we became Agco dealer.
Work with technicians on machine issues. Answer customer questions. Contact engineers concerning machine problems. Make weekly trips to branches to address issues and concerns.
Dispatch Field Techs. Review completed jobs and close for billing. Workup repair quotes and present to customer. Meet with customers to discuss repairs.
I stayed in the shop working with technicians on problems. Coordinated with customers to schedule repairs. Reported to Service Manager daily on progress of repairs. I worked 1st and 2nd shift
On site repairs and troubleshooting. Assigned to large dirt moving jobs and also block time mechanic for several large customers.
Basic repairs and troubleshooting. Hydraulic cylinder rebuilds and undercarriage replacement. Engine and transmission rebuilds.
All types welding
2yrs Technical Drafting
1987-1995 Inactive Ready Reserve
Basic and Advanced Hydraulics Applied Failure Analysis
Basic and Advanced Powertrains Advanced Failure Analysis
Machine Electronics Technical Communicator
Diesel Fuel Systems Vibratory Rollers
Diesel Engines HPCU Powertrains
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