Successfully improved five non-conformance centers within my 8 year tenure. Four centers in Texas and one center in Nevada. Managed twelve centers each have successfully obtained certification with zero criticals and two majors. Successfuly assisted four new centers obtain licnensure for production. All accomplishments were obtained by driving Quality-First culture between Operations and Quality, providing lean tools for efficiency in workload to include audit-readiness, and incorporating Cost of Poor Quality Analysis.
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