Certified Medical Assistant with over 18 years of experience in a multi-physician clinical setting. Compassionate, patient focused care and "desire to go above and beyond" in all aspects of patient care and teamwork among coworkers.
Performed NST/fetal monitoring,1st trimester education, and coordination of specialized care for a multi-provider OB/GYN practice.
Maintained equipment, stocking and ordering of supplies, and initiated organization of storage of monitoring paperwork based on legal protocol.
Initiated new ideas to increase productivity, employee morale, and patient satisfaction
Obtained vital signs, medication and allergy history, and chief complaints and updated EMR. Phone triage, sterile setup and assisting with procedures, obtained consents, and responded appropriately to physical and emotional needs of patient. Sterilization of of surgical instruments, lab processing, urinalysis, as well as maintained stock and cleanliness of exam rooms. Maintained busy schedule in a timely manner.
Combined experiences providing "fill in" coverage to several clinics in Evergreen Healthcare system, and temp agency.
Skills practiced: Adapting quickly to differing clinic structures, EMR systems, positive communication with various personality traits.
Obtained increased perspective into various clinic management styles, and its affect on patient satisfaction, productivity, business success and employee morale.
Provided private dog training, canine education and support to dog owners to resolve concerns about their dogs. Ability to break down exercises and provide solutions based on individual comprehension and learning style for dog owners. Skills gained in communication, teaching, business and customer service.
Created a successful business in the pet industry with immediate steady growth for several years in King County, Wa. Managed all accounts, marketing, billing and taxes in successful manner. Built loyal clientele based on providing excellent customer service and compassionate pet care. Mentored others on starting own business in pet industry.
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