High-energy Federal Program Coordinator excelling in client support, program development and complex problem solving. Comprehensive background includes providing case management services to former federal and military employees. Detail-oriented, exhibiting excellent communication, problem solving and strategic planning skills. Passionate about helping others.
Served as mentor to junior team members. Completed and followed up on all registration and wage documents. Coordinated claim information with the Federal Claims Control Center.Resolved problems for claimants and employers. Exhibited strategic leadership and foresight in support of long-range program development. Adjudicated all types of issues delaying payment. Help develop training materials for the Adjudication Department.
Qualified competitive subcontractor bids prior to execution of contracts. Assigned projects and tasks to employees based on their competencies and specialties. Followed through with competent execution of project plans by providing proper tools and equipment to all construction personnel. Performed construction site inspections and coordinated post-construction reviews.
Member of National Omicron Society.
Emphasis in family counseling.
Psychology and Sociology coursework
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