I am currently working as a FCL specialist in the FNMA Postsale Conv. 1st Lien Claims Department. Within my three years of employment with the bank I have been given the opportunity to learn a number of different processes within the FNMA Post sale department. I started in June 2010, as a contract employee in the Broker Request department. Processing payout requests for defaulted properties within the bank's inventory. Shortly there after in Dec. 2010 I joined the FNMA Post FCL Claims dept. as a core employee. I started off filing 571 claims; working with the investor to ensure consideration for reimburse of all expenses accrued throughout the foreclosure process. As a claims associate I earned a diverse knowledge of our line of business. I joined a float to risk team that was reserved for associates that had excelled in multiple areas. I worked the Proceeds and Reconciliation process flow to recover funds from the investor and mange any potential loss to the bank. I am currently managing all reporting and workload distribution for my team. Acting as oversight for the offshore Proceeds and Supplemental claims teams in India. Monitoring these claims for errors and reconciliation review. I have been acting as a lead for all the offshore research, attorney contact and assisting with any issue resolution that may arise. Making sure that all documentation that is required per FNMA guidelines is obtained and completed in a timely manner.
*Held a CA Notary license
I worked as a Sales Associate for Old Navy holding the responsibility of the organization and appearance of my department. I am a very easy person to talk and always willing to help when needed. I offered great customer service on the sale floor as well as the register. I enjoyed the retail business but, was ready to return to my career oriented mind set. Needed to go back to where my hearts was at.
I worked as a Closer for Escrow Diversified helping to complete close out all refinance transactions for two escrow officers. I would print all lender loan document packages, prep and complete all Notary services. Once complete I was responsible for packaging doc's for Title, completing all funding, recording and balancing needed to finalize the transaction.
I was employed by Nationwide Escrow for approx. 1 and 1/2 years. Initially hired on as an Escrow Assistant and advanced to a Escrow Officer. I was given the opportunity to learn the process of Out of State refinance transactions through out the United States. Running a Refinance desk closing approx. 25-30 loans a month. Processing from open and close. Working with several large Lenders, such as Bank of America, GreenPoint Mortgage Funding, Inc. and the Lending Connection. I enjoy the fast pace working environment and was extremely grateful to learn some of the out of state recording requirements.
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