fc associates resume example with 7+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Friendly, with reputation for exceeding performance benchmarks in retail settings. Dependable team player with great communication and organizational skills. Courteous and self-motivated with talent for creating effective merchandise displays.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethics
Skills
Good Telephone Etiquette
Attention to Detail
Teamwork and Collaboration
Planning and Coordination
Problem-Solving
Flexible and Adaptable
Active Listening
Decision Making
Multitasking Abilities
Organization and Time Management
Critical Thinking
Interpersonal Communication
Work History
09/2021 to CurrentFc Associates Northside Hospital | Loganville, GA,
Maintained customer satisfaction with quick and professional handling of product returns.
Processed product returns and assisted customers with other selections.
Achieved perfect attendance and on-time record.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Completed orders and organized product deliveries to meet customer timetables.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
02/2017 to 02/2022Patient Care TechnicianLamps Plus | Upland, CA,
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Answered patient assistance calls, assessed needs and offered qualified support.
Collected and transported specimens to prepare for lab testing.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Helped patients complete activities of daily living.
Warmly greeted patients and visitors and made each feel welcome.
08/2019 to 12/2021Sales AssociateSunrise Senior Living | Colesville, MD,
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Solved customer challenges by offering relevant products and services.
Increased sales by offering advice on purchases and promoting additional products.
Maintained customer satisfaction with quick and professional handling of product returns.
Processed product returns and assisted customers with other selections.
Achieved perfect attendance and on-time record.
Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Prepared large cash deposits with zero discrepancies.
Worked alongside retail representatives to enhance product presentations and advertising collateral.
09/2014 to 12/2018Server/hostDennys Resturant | City, STATE,
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept register accurate through correct billing, payment processing and cash management practices.
Used slow periods to restock supplies, ice, trays and delivery bags.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Increased sales significantly by upselling higher-end products to customers.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Answered customers' questions, recommended items and recorded order information.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Asked customers for feedback, solved problems, provided additional items and Action throughout meal.
Moved and set up seating, prepared extra silverware and Action prior to arrival of large groups.
Processed orders and sent to kitchen employees by Action.
Education
Expected in 06/2015 to to Associates | Broward College, Fort Lauderdale, FLGPA:
Expected in 06/2015 to to High School Diploma | Somerset Charter School, , GPA:
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