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fc associate i l1 resume example with 13+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Dependable team player/ selfstarter with solid background in fulfillment. Highly productive, organized and efficient to make sure tasks are completed safely and efficiently with the stamina to stand, walk, or do repetitive motions for long hours. Also familiar with basic hand and power tools.

Motivated FC Associate with 13+ years of diverse and fast-paced fulfillment center experience. Customer-focused and detail-oriented with boundless energy to drive quick and accurate productivity. I am eager to start a new career and learn new skills.

Skills
  • Hardware upgrades
  • Application installations
  • Debugging
  • Pallet jack experience
  • Quick learner
  • Windows XP/Vista
  • Mentoring and training
  • Safety methods
  • Product organization
  • Dependable and reliable
  • Adaptive team player
  • Workload priorities
  • Inventory tracking
  • RF scanning devices
Experience
05/2022 to Current
Fc Associate I, L1 Res-Care, Inc. Pomona, CA,

Stow packages off the belt and place them in the proper tote bags or pick shift which we are assigned routes to pick which bags go with which route.

  • Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
  • Delivered products, as member of picking team, to next stage of process quickly and accurately and kept customer products flowing and warehouse humming.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Packed merchandise for delivery and moved items to delivery area.
09/2019 to 07/2022
ASM/ S.M.E. T-Mobile City, STATE,
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Maintained inventory by checking merchandise to determine levels.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Assisted customers, answered questions and resolved problems for stellar customer service.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
  • Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
  • Created engaging merchandise presentations to motivate impulse purchases.
10/2021 to 01/2022
Clerk The Cave Liquor City, STATE,
  • Processed sales transactions to prevent long customer wait times.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Oversaw store inventory by restocking supplies
  • Communicated with customers and employees to answer questions or explain information.
02/2009 to 08/2019
Bakery Second Dillons City, STATE,
  • Answered phone calls, greeted store customers and provided exceptional service every time.
  • Provided customers with detailed information about available services and products in bakery.
  • Used bread slicers and other bakery equipment efficiently to handle high-volume operations needs.
  • Adhered to food safety protocols to protect customers.
  • Replenished bakery cases and faced products throughout each shift.
  • Completed timely and thorough shift change procedures.
  • Performed routine upkeep tasks such as replacing ribbons, stocking employee areas and cleaning windows.
  • Stayed on top of changes in bakery menu to provide customers with optimal service.
  • Consulted with customers to provide advice about designs and document requirements.
  • Maintained physical stamina to handle cases up to 30 lbs pounds
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
  • Listened to guests to understand needs and help each person select optimal products and services.
  • Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
  • Suggested appropriate products and answered questions for customers.
  • Greeted incoming patrons, offered menu advice and documented order details and special preferences.
  • Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
  • Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
  • Operated POS system to process bakery sales transactions.
  • DUPE -Oversaw handling of special-order items for decorated cakes, cupcakes, tarts and pastries.
Education and Training
Expected in 05/2006 to to
High School Diploma:
Mulvane High School - Mulvane, KS
GPA:
Expected in to to
: Psychology
Wichita State University - Wichita, KS
GPA:

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Resume Overview

School Attended

  • Mulvane High School
  • Wichita State University

Job Titles Held:

  • Fc Associate I, L1
  • ASM/ S.M.E.
  • Clerk
  • Bakery Second

Degrees

  • High School Diploma
  • Some College (No Degree)

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