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Fashion Consultant Resume Example

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FASHION CONSULTANT
Career Overview
High school graduate with One year experience in customer service. Determination to provide outstanding customer service and ensure customers have a great experience every time. Capacity to multitask, well organized, very focused and attentive. Good knowledge of computer operations (Microsoft, Word, PowerPoint, and excel.). Outstanding interpersonal and communication skills. Ability to keep up with any tasks assigned. Self-motivated to compete in any workplace environment.
Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Energetic work attitude
  • High customer service standards
  • Troubleshooting skills
  • Telecommunication skills
  • Customer service expert
  • Telephone inquiries specialist
Accomplishments
  • Relay For Life By The American Cancer Society is an experience that gives everyone in.
  • communities across the globe a chance to Celebrate the lives of people who have battled with cancer, Remember loved ones lost, and Fight Back against the disease.
Work Experience
Fashion Consultant May 2016 to Current
 Agaci - Sarasota, FL
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire store.
  • Educated customers on product and service offerings.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Consulted with customers on the latest styles and trends.
  • Kept current on market and product trends to effectively answer customer questions.
  • Computed sales prices, total purchases and processed payments.
  • Maintained knowledge of current promotions, policies regarding
  • payment and exchanges, and security practices.
  • Recommended merchandise based on customer needs.
  • Explained information about the quality, value and style of products to Influence customer buying decisions.
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Sales Associate Jan 2016 to Apr 2016
 Bijou Brigitte - Sarasota, FL
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Help customers try on or fit merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Maintain records related to sales.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Inventory stock and requisition new stock.
  • Ticket, arrange and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.
  • Bag or package purchases, and wrap gifts.
  • Clean shelves, counters, and tables.
Jul 2014 to Apr 2015
 Telecommunications Line Installers and Repairers
  • Customer service technical support agent, Hispanic teleservices of Guadalajara s.a de c.v.
  • Teleperfo Aguascalientes, Ags.
  • Customer service technical support agent, Hispanic teleservices of Guadalajara s.a de c.v (Teleperformance, Mexico).
  • Provided customer service and technical support for Comcast cable, phone, and internet.
  • Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Solicit sales of new or additional services or products.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Educational Background
High School Diploma
High school Jul 2015 Preparatoria Amado Nervo Aguascalientes - Tepezalá, Ags., Mexico GPA: Graduated with distinction. Graduated with distinction.
Languages
Bilingual (Fluent English and Spanish)
Skills
billing, c, cable, cash registers, credit, Critical Thinking, Customer service, Decision Making, Electronics, Fluent English, English, Equipment Maintenance, Instructing, Inventory, Listening, Marketing Writing, excel, Exchange, money, PowerPoint, Word, Negotiation, packaging, Persuasion, policies, improvements in products, Speaking, Reading, Maintain records, recording, Repairing, Sales, shipping, Spanish, tables, technical support, Telecommunications, telephone, phone, Time Management, Troubleshooting
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Resume Overview

Companies Worked For:

  • Agaci
  • Bijou Brigitte
  • Telecommunications Line Installers and Repairers

School Attended

  • Preparatoria Amado Nervo Aguascalientes

Job Titles Held:

  • Fashion Consultant
  • Sales Associate

Degrees

  • High School Diploma
    High school Jul 2015

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