A position in which my interpersonal and professional skills will be beneficial to my employer. Would like to be instrumental in increasing great customer service and business flow. Previous employment opportunities have expanded my interest of exceeding my employers' expectations through observing and listening, providing me self-discipline. I learned to manage conflict situations and developed effective interaction with team mates/guests and customers which increased written and verbal communication skills.
PTL(put the light) - Independent and team work, scanning conveyer belt boxes to identify location of designated merchandize case location to fill up orders and send them to their designated department.
Pulling correct quantities and maintaining quality and safe work methods to prevent from mispick, shortage and damages.
Stand, walk, bend, stoop, push, pull, grasp and reach above the head continuously for a period 8.5 hours.
Amazon fulfillment center: Warehouse associate; order picking, collecting orders into totes given by a scanning gun.
Walking, bending, reaching, lifting, kneeling up to 50 lbs during a 10 hour shift.
Practiced ability to memorize series of numbers for item locations.
Abria del Cielo: Caregiver and Activities director- Provided living assistance for the elderly, duties varied from hygiene care, grooming, housekeeping, food handling, problem solving, close supervision and directed the activities room to keep residents occupied.
Register of Voters (San Bernardino County) Duplication department associate- Carefully reviewing voters' ballots and determining votes to duplicate onto new ballots to be correctly counted.
Assignments were based on team work and sitting or standing for long periods of time teaming up with co-workers.
BAC Field Services-Temporary position through Rose international agency-Duties consisted of processing and creating orders from approved bids sent from outer contractors to maintain vacant homes in conveyance condition after researching history that met the requirements to be placed in safe condition.
Documented servicing on AS400 program.Verbal and written communication skills were applied daily, as well as detail orientation to maintain an organized repetitive process handling emails phone calls and paper filing.
Discount Hardwood flooring and molding- Sales for hardwood flooring, molds and equipment; worked with associated businesses advising on items and material requested.
Created sales orders through fax and phone service.
Processed and invoiced transactions, and performed a variety of tasks at entry level including copy, fax and invoice machine operating.
Quick books program based work.
Mi Oficina Income Tax- Welcomed clients and prepared their paper work prior to filing income taxes.
Daily performed entry-level duties like data entry, printing, filing, copy and fax machine usage, answering phones and providing information, taking messages, creating appointments, creating employees schedule and some cleaning.
Operating cash register, multi-line phone order taking, fast paced busy environment.
Prepared to-go and pick up orders, while attending walk-in guests.
Directed and managed fellow employees to successful customer service and restaurant maintenance throughout shifts.
Duties: food & money handling, serving tables, accurate verification of cash badges daily, decision making and detail cleaning.
Store recovery department, maintaining store floor organized and clear from cluttered areas, clothing stands for a neat display.
Constant item codes checking to prepare go-backsinto place.
Written and verbal interpreting/translating for clients and attorney, processing forms, update and revise any necessary paper work.
STAPLES- Customer service lead desk, item checkout, transaction processing, handled returns and exchange items.
Wendy's Burgers- Cash register, order taking, food handling, money handling, customer service, problem solving to customers' satisfaction and continuous cleaning.
San Gorgonio High SchoolHigh School Diploma
Riverside Community CollegeBusiness AdministrationBusiness Administration
The American Red Cross- Front desk volunteer welcoming guests attending to their requests, Provide information to incoming callers and direct phone calls. Data entry, office related tasks when needed.
November 04, 2008: Election Day associate (Poll worker)
June 03, 2008: Election Day associate (Polls worker)
06/05-11/06: Our Lady Queen of Peace Cathedral- Assisted in cooking and gathering supplies to visit different communities providing clothes and food for homeless people. Communicated and interacted with people at all times as well as doing a lot of decision making.
COMMUNITY SERVICE: The American Red Cross- Front desk volunteer welcoming guests attending to their requests, Provide information to incoming callers and direct phone calls. Data entry, office related tasks when needed. November 04, 2008: Election Day associate (Poll worker) June 03, 2008: Election Day associate (Polls worker) 06/05-11/06: Our Lady Queen of Peace Cathedral- Assisted in cooking and gathering supplies to visit different communities providing clothes and food for homeless people. Communicated and interacted with people at all times as well as doing a lot of decision making.