Respected [Job Title] specializing in building lasting professional relationships and going the extra mile to meet all client needs.services. Strong background in all aspects of customer service and support. Accustomed to working in fast-paced environments with success in effectively handling difficult client situations. High-energy focused on promoting customer satisfaction through exceptional service. Courteous and professional with a great sense of humor.Dynamic Desk Clerk highly successful at juggling multiple priorities at any given time while delivering superb service with a smile. Highly meticulous and organized in day-to-day office management.
Organized more than [Number] visitations, memorial services and traditional funerals each [Time period].
Directed the operations of a $[Amount] funeral home, as well as the daily work of [Number] staff.
Reduced number of guest complaints by [number] percent.
Issued room keys and escort instructions to bellhops.Kept records of room availability and guests' accounts, manually or using computers.Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.Recorded guest comments or complaints, referring customers to managers as necessary.Contacted housekeeping or maintenance staff when guests reported problems.
Member of [Club Name] Club[Number] GPACoursework in [Course Name]
Prepared contracts and performed pre-need presentations for family members of the bereaved families in their homes.
Telephone, Billing, Contracts, Customer Service, Developing Sales, Problem-solving, Prospecting, Receptionist, Sales Presentations,
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