To obtain a position with an innovative company to use my experience and expertise for mutual benefit.
Certified Specialist of Family Self Sufficiency
Housing Choice Voucher Specialist
Administrative Assistant Certified
Analyze and resolve problems creatively.
Communicate clearly and concisely.
Learn, understand and interpret laws, rules regulations and policies
Policy program development
Excellent communication skills
Bilingual in Spanish
09/2016 to Current
Family Self Sufficiency AmbassadorEl Paso County Housing Authority Family Self Sufficiency Ambassador － Fabens, TX
Implemented and Created Action Plan in order received HUD approval to administer the Family Self-Sufficiency (FSS) Program,
Resident Opportunities for Self-Sufficiency (ROSS) Programs, the Housing Financial Management & Home Ownership Program, along with other additional self sufficiency
I am in charge of daily operations of Self-Sufficiency Programs in compliance with regulations,
funding expectations and agency policies.
I coordinate with EPCHA's management (including public housing and Section 8)
and other EPCHA staff to assure effective and open communication to meet resident and
I Developed and maintain partnerships, including community agencies and volunteers, and
attend outside meetings as requested.
I provided support to Resident Services co-workers and worked as a team to accomplish agency,
department, and program goals.
I developed and maintained a comprehensive network of education, training, mental health,
substance abuse, economic development and other supportive services for youth and
I began supportive services (e.g. GED, employment workshops, etc) with appropriate community agencies.
I worked with and support program participants in their efforts to secure employment,
training and education by defining goals that are clear, measurable and have a time
Have regular contact with clients including in person, by telephone, and in writing.
Follow up on all referrals to ensure that adequate, appropriate services are being
Collect program data to track resident progress on a monthly basis.
I Make sound and reasonable decisions in accordance with laws, ordinances, regulations and established procedures.
10/2014 to 09/2016
HCV Housing Programs TechnicianHousing Authority of the City of El Paso － El Paso, TX
I have been certified as a Housing Choice Voucher Specialist through Nan Mckay.
I perform all management duties associated with certifications for programs such as Section 8 Housing Choice Voucher.
This position includes determining and documenting applicant and/or participant eligibility, income, rent and contractual relationships with owners in support of the Housing Choice Voucher (HCV) operations using written administrative policies and procedures.
Interviews Housing Choice Voucher Program Participants on a weekly basis.
The position requires full accountability for an assigned case load including accurate and complete files, resolution of call center cases, and responsiveness to participant and landlord inquires.
08/2013 to 07/2014
OwnerCloud Nine Designs － El Paso, TX
Began online store providing Glass Etching.
Ensured all orders were completed and shipped out in a timely manner.
Prepare and file financial statements such as balance sheets and income statements.
Direct daily operations including financial, marketing, inventory control, and customer relations to generate optimal revenue streams for the business.
10/2009 to 12/2011
Administrative Assistant/ Payroll AdministratorRMPersonnel － El Paso, TX
Provided efficient and professional administrative support to the plant manager of a distribution center.
Planned and scheduled meetings, responded to various inquiries both external and internal, managed communications via e-mail, phone calls, etc.
Organized and accurately maintained filing system of confidential information.
Coordinated activities with other executives to ensure timely completion of projects.
Reviewed, analyzed and created reports on companies progress with various projects.
I was responsible for the administration of the company's time and attendance and payroll systems.
As the Payroll Administrator I was responsible for the timely and accurate delivery of payroll and related client service, including recordkeeping and reporting Works closely with Human Resources.
Prepared and maintained accurate records.
Document workflow and work procedures.
New Hire HR support
Including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.
Education and Training
Certification Administrative Assistant 48 Credit HoursInternational Business College － El Paso, TX
I am able to read, write and speak both Spanish and English proficiently.
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