Exceptional Program Manager highly skilled at shifting between various roles within managerial positions. Active and empathetic listener with a passion for social work.
Successfully initiated and developed 3 new programs this past year with continual growth in all programs that I oversee.
•Supervise 2 Coordinators and 40 employees
•Hold 12 YMCA Certifications in various areas such as Fiscal Management, Leadership, and Youth and Family Programs.
•Responsible for several departments including Youth Sports, Drop in Childcare, Art, Dance, Gymnastics, and Family Programs.
•Explained program offerings and requirements to members and answered related questions.
•General clerical duties
• Used Microsoft Office Word, Excel, and Power Point
•Collaborated with team members to identify and accomplish YMCA Mission and objectives
•Evaluated team member performance and offered constructive feedback
•General Manager 2 years
•Assistant Manager 5 years
•Daily cash drawer counts and depositing of all cash
•Maintenance of building and all equipment
•Customer service/Public relations
•Registration/Titling of all motor vehicles
•Data entry of payments received by mail
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