LiveCareer-Resume

family nanny resume example with 4 years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Quick-learning worker with relationship-building and time management skills in fast-paced environments. Successful at handling tables of all sizes with accuracy and good service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Skills
  • Academic support
  • Activities Planning
  • Behavior modification
  • Food safety understanding
  • Food inspection
  • Safe food handling
  • Service prioritization
  • Menu memorization
  • Early childhood education
  • Maintaining safe environments
  • Dining customer service
  • Seating assignment preparation
Experience
09/2021 to Current Server Primrose School | Watson, LA,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Provided exceptional service to high volume of daily customers.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
06/2020 to 09/2021 Family Nanny Morris Hospital | Minooka, IL,
  • Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Regulated children's schedules to balance rest, learning and play.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Checked homework and assisted with schoolwork and studying.
01/2020 to 06/2020 Assistant Teacher Buffalo Wild Wings | City, STATE,
  • Maintained safe, educational environment for students during learning and free play time.
  • Communicated regularly with parents, teachers and administrators about students' progress and needs.
  • Promoted calm, disciplined classroom setting for successful learning.
  • Supervised children and participated with children in activities.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
  • Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
12/2018 to 12/2019 Hostess/Server Kaisers Pizza & Pub | City, STATE,
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Answered phone calls to assist customers with questions and orders.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
07/2017 to 12/2018 Hostess Company Name | City, State,
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
Education and Training
Expected in 05/2021 Associate of Arts | Social Work College of Lake County, Grayslake, IL GPA:
Expected in 05/2023 Bachelor of Arts | Social Work Northeastern Illinois University, Chicago, IL GPA:
Languages
English:
Native/ Bilingual
Negotiated:
Spanish:
Full Professional
Negotiated:

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Resume Overview

School Attended

  • College of Lake County
  • Northeastern Illinois University

Job Titles Held:

  • Server
  • Family Nanny
  • Assistant Teacher
  • Hostess/Server
  • Hostess

Degrees

  • Associate of Arts
  • Bachelor of Arts

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