Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Professional and passionate worker with over a year of management experience and six years of customer service who is self-motivated and dependable while achieving high performance with minimal supervision. Looking forward to learn new skills to better help clients as well as face new challenges.

Skills
  • Time management skills
  • File/records maintenance
  • Computer proficient
  • Results-oriented
  • Client-focused
  • Excellent communication
  • Quick learner
  • 70 WPM Typing Speed
Work History
Family Nanny, 03/2019 - 03/2020
Harris Teeter, Llc Chantilly, VA,
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Assisted children with homework assignments and special projects across different subjects to promote academic success.
  • Contacted clients via e-mail and phone after hours to keep them informed of children's health and well-being
  • Drove children to various types of activities, including Jiu Jitsu, soccer and academy to maintain extracurricular routines.
  • Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health.
  • Prepared tasty, healthy meals for family of four each morning, afternoon, and evening to encourage good eating habits.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
  • Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language.
Nail Salon Manager, Technician, and Receptionist, 07/2017 - 10/2018
Ten Ten Nails City, STATE,
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
  • Organized salon paperwork and office files.
  • Communicated with clients via e-mail and phone to address their comments and concerns; i.e. add-ons or changes to their scheduled appointments
  • Verified end-of-day reports against credit and cash profits.
  • Managed finances such as handling customer payments, paying bills on time, and payroll.
  • Kept work areas clean and neat, sanitized surfaces and equipment and swept up debris.
  • Placed inventory orders and merchandized items.
  • Made customer appointments and updated master schedule.
  • Administered budget, tracked expenses and directed operations.
  • Created and implemented marketing plans, procedural changes and general business updates.
  • Provided fast, friendly and knowledgeable service to meet all customer needs and resolve issues.
  • Cared for nails and cuticles with soaking, shaping and polishing.
  • Informed guests of spa services, programs and activities over the phone and in person.
  • Efficiently checked guests in and out using Clover and Square.
  • Advised guests on special events and product promotions.
  • Addressed all guest complaints and referred any escalated situations to management.
  • Instructed guests on facility safety measures.
  • Rotated between spa front desk management and monitoring the reservation room.
  • Maintained a calm, professional and fully functional facility at all times.
  • Executed all daily opening and closing procedures.
  • Sold salon services and retail products to customers.
  • Greeted all guests and assisted them with requests and special services.
Early Morning Stocker and Overnight Tagger, 05/2016 - 09/2016
Harris Teeter City, STATE,
  • Provided friendly and knowledgeable service to all guests.
  • Monitored available products and suggested items to reorder.
  • Maintained tidy, clean and trash-free work areas.
  • Added labels to products, rotated current stock and professionally arranged merchandise.
  • Replaced and updated thousands of product price tags, newsletters, and advertisements.
Personal Shopper, 02/2016 - 04/2016
Harris Teeter City, STATE,
  • Chose top-quality items to fulfill customer orders.
  • Documented substitutions and provided information to customers.
  • Followed all company standards and paid careful attention to customer requests.
  • Worked quickly to pack orders in an efficient way and minimize damage or shifting of products.
  • Logged daily receiving and completed orders.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Confirmed that appropriate changes were made to resolve customers' problems.
  • Processed all sales transactions accurately and in a timely fashion.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Informed customers about all product lines and services offered by the company.
Education
High School Diploma: , Expected in 2014
-
Wakefield High School - Raleigh, NC
GPA:
: , Expected in
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Wake Technical Community College - Raleigh, NC
GPA:
Certifications
  • CompTIA Certificate of IT Fundamentals
  • CompTIA A+ Certification
Languages

English

  • Native or Bilingual Proficiency

Vietnamese

  • Native or Bilingual Proficiency

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Resume Overview

School Attended

  • Wakefield High School
  • Wake Technical Community College

Job Titles Held:

  • Family Nanny
  • Nail Salon Manager, Technician, and Receptionist
  • Early Morning Stocker and Overnight Tagger
  • Personal Shopper

Degrees

  • High School Diploma

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