Become part of an organization that is continuously striving to meet the needs of dislocated, low socioeconomic communities and individuals. Using my tangible skill set, education, and allocated resources, I will coordinate, facilitate, and support all cumulative goals.
Areas of Expertise
Trauma Informed Care
Increased office organization by developing more efficient filing system.
Possess a strong attention to detail, exemplary customer service and team-player attitude.
Effectively managed caseloads of more than 27 clients at any given time.
Served as an expert witness in civil court trials.
Made the President's List as a result of excellent academic performance.
04/2015 to 03/2016
Family Case ManagerDepartment of Child Services － Rockport, IN
Utilized electronic file systems and maintained electronic and paper files. Served as central point of contact for all outside vendors needing to gain access to families.
Wrote reports and correspondence from dictation and handwritten notes.
Wrote and submitted court reports to the Spencer Circuit Court.
Made copies, sent faxes and handled all incoming and outgoing correspondence in accordance to caseload.
Managed a caseload of 17 families and 27 children.
Facilitated working relationships with community agencies, foster parents, CASAs, and service providers.
Organized files, developed spreadsheets, faxed reports and scanned documents.
preformed investigative assessments of child abuse and neglect.
Held Child and Family Team Meetings to ensure the family was treated with dignity, genuineness, and respect.
Ensured the safety, stability, permanency, and well-being of children were met.
02/2014 to 04/2015
Client Representative/Wraparound CoordinatorSouthern Hills Counseling Center － Tell City, IN
Facilitate monthly Wraparound meetings involving school-aged youth, families, and school staff.
Conduct needs assessments and treatment plan reviews.
Assist families with behavior modification and conduct functional behavioral analysis to address mental health needs of children.
Completed concurrent documentation for children served.
Completed CPI training resulting in certification.
Completed CPR/First Aid training resulting in certification.
Preformed skills training services in a school and home based environment.
Worked with treatment team to meet the mental health needs of those served.
09/2012 to 10/2013
Homebuilders SpecialistFamily Solutions － Bloomington, IN
Utilize active listening with families in order to build rapport and validate life experience and desire/need for change.
Help families sort through ambivalence by utilizing Motivational Interviewing.
Help families create goals.
Teach families various life skills including: decision making skills, emotion management skills, coping and stress management skills, parenting skills, behavior modification, etc.
Conduct assessment and service plan for each family served.
Complete service logs, create safety plans, and complete various paperwork throughout each case worked.
Help families identify their need for change and teach skills in order to prevent removal of their children.
Work closely with DCS Family Case Manager to ensure proper communication is had and services are utilized to its fullest.
02/2009 to 09/2012
Volunteer Coordinator/Court Liaison Vigo County CASA － Terre Haute, IN
Recruit, train, and provide continuous support to Court Appointed Special Advocates.
Maximize all allocated resources to ensure proper support for all appointed advocates.
Ensure children in need of services are promptly assigned a dedicated advocate.
Speak to community organizations about child abuse and neglect.
Collect and distribute court documents.
Sustain open communication with Vigo County CASA Director, providing administrative duties, updates on cases, and maintaining contact logs.
Master of Science: Marriage and Family TherapyCapella UniversityMarriage and Family Therapy Masters Program
Bachelor of Science: Human Development and Family StudiesIndiana State University － Terre Haute, IndianaFamily and Consumer Sciences
Human Development and Family Studies
Administrative skills, case management, CPI, CPR, decision making skills, well written and organizational skills, First Aid, active listening, management skills, mental health, organizational skills, and positive rapport building.