To show leadership, organizational, communicational and excellent experience of working skills.
Closing and Opening
Excellent Customer Service
Factory Manager05/2013 to CurrentHealthBiz Direct IncOrlando, FL
Shift Manager10/2008 to 05/2013Pizza Hut IncOrlando, FL
Leadership and withholding responsibility for store and all employees throughout shift; including handling all financial income: cash, credit card transactions, daily store bank deposits and dispatching of all store deliveries
Contributing to weekly staff scheduling and leading of staff jumpstart meetings for communicational purposes; as well as attending in-store and main office corporate Management business meetings
Keeping track of daily inventory, food safety checklists, cleaning checklists, ready for revenue prep assignment, daily product and forecast sales, store machinery maintenance, etc.
In charge of food/ store product truck ordering and receiving
Organization of all store paperwork including use of computer technology reports and business reporting
Access of opening and closing store
Qualified to interview new hires and complete new employee training
Answering of telephones, placing orders, handling customer complaints and providing excellent customer service
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Accurately measured ingredients required for specific food items.
Helping and guiding team through shifts; conducting follow-ups and coaching amongst team.
Excellent experience as Cook, Cashier, CSR, Trainer and Manager.
High School DiplomaSep. 2009Valencia Community CollegeOrlando, FL
May 2008Colonial High SchoolOrlando, FL
Obtain Valid Professional Food Manager Certification