Detail-oriented Cleaning Technician focused on providing excellent professional restoration and carpet cleaning services to residential homeowners,as well as commercial customers
Received the Technician of the Year Award in 2003 & 2004Commended for having a perfect attendance for 18 months.
Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines and ashtrays.Set up and took down chairs and tables.Stripped, sealed, finished and polished floors.Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors.Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.Inspected facility-related manufacturing support systems on a daily basis.Stooped, climbed ladders and lifted heavy loads during set-up for events.
Stripped, sealed, finished and polished floors.Traveled to and from work sites in a timely manner.Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.Perform carpet repair duties as needed.Inspect HVAC ventilation systems for mold.Created new processes and systems for increasing customer service satisfaction.Earned “Top Seller” for two consecutive quarters in 2011.Inspect residential and commercial properties for mold,and give a detailed report of findings,& recommended course of action.
Successfully managed the activities of 35-50 team membersCreated training manuals targeted at resolving even the most difficult customer issues.Improved service quality and increased sales by developing a strong knowledge of company's products and services.Train new hires in carpet cleaning techniques.
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