Facilities Specialist with 35+ years in repair and maintenance. Organized recordkeeper with strong interpersonal skills.
Fine measurement tools proficiency
Informed supervisor of potentially dangerous electrical equipment and faulty instrumentation.Troubleshot equipment problems using tools such as multi-meters and general hand-tools.Installed equipment and systems on time and on schedule.Stooped, climbed ladders and lifted heavy loads during set-up for events.Supervised elevator repairs completed by an outside contractor.Refurbished furniture and ordered replacement pieces when necessary.Serviced equipment and systems in owned and leased facilities.
Resolved customer complaints and concerns with strong verbal and negotiation skills.Displayed courtesy and strong interpersonal skills with all customer interactions.Maintained composure and patience in face of difficult customer situations.Trained new employees and explained protocols clearly and efficiently.Provided thorough support and problem resolution for customers.Managed team of 50Served as mentor to junior team members. of professionals.
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